Re: [Emerald] Emerald 2.5

Dale E. Reed Jr. ( (no email) )
Tue, 01 Dec 1998 00:58:09 -0800

James Martin wrote:
>
> When I attempt to bring up an account in Emerald25 I get the following
> error before the account info appears:
>
> Previous Pay Period not available for this group.
>
> When I go to the Services or Billing Tab for the account I get the
> following error:
>
> The Payment Period for this Master Account is set incorrectly.
>
> and then:
>
> PayPeriod not found.
>
> After the Service appears I click on Edit and get the following error:
>
> No AccountTypes available. Editing not allowed.
>
> And then the Window for that account closes.

Go into the Emerald Admin, Generald, Billing Groups and make sure the
Global Options is checked for each billing group. That should resolve
the
above problems.

-- Dale E. Reed Jr.  (daler@iea-software.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |   http://www.iea-software.com