Emerald 2.5

Aaron T. Copeland ( (no email) )
Thu, 25 Jun 1998 10:59:57 -0500


These are the problems I am having with 2.5 but don't get me wrong I LOVE THE PROGRAM!!!!!!!!! I'm just relaying what it is doing to me. I Love the lay out and the search features. They are great!!! And, the balance forward and report options....

1. When adding a new customer:

Master billing goes in fine but when I add the service and go to save it, I get a (52:Bad file name or number). I click OK and it seems to save the info. If I change anything in the record I also get the same error.

2. When I try and save an incident I get either a (Run time error 48:File not found:emerald) and it shuts down the whole emerald program or I get a (save fail ) error.

3. On Printing:

When ever I try and print anything I get this error (StartPrintJob in PrintCustom caused an error: Cannot find SQL server)

4. With an expired account:

When I go to extend the time or the date it saves fine but radius does not seem to be effected. The user still cannot login. and the account still shows expired in emerald.

5. In the Online Section:

I had a user that could not login. So I did a radlogin and it said he was found Online. So I brought up the Online section in emerald and found him listed. I cleared him off-line but the radlogin, again, said he was still Online.

Well, that's it. Everything else is great and I'm sure a lot of this is on my end. Please let me know what I need to do. Thanks Dale.... Oh, and by the way, Radius 2.5 is screaming!!!!! I Love it.. Later :)

<bold>Aaron T. Copeland

<italic>President & C.E.O.

</italic><bigger>Ozark Marketing, Inc</bigger>.


(800) 374-9251 or

(573) 374-0441</bold>