Re: Can't find users?

Dale E. Reed Jr. ( (no email) )
Tue, 23 Jun 1998 07:30:07 -0700

David Sovereen wrote:
>
> We're getting the following in our logfile:
>
> Mon Jun 22 19:00:23 1998: User: bcroz Not found
> Mon Jun 22 19:00:32 1998: User: bcroz Not found
> Mon Jun 22 20:08:20 1998: User: jovarner Not found
> Mon Jun 22 20:09:17 1998: User: oberdorf Not found
> Mon Jun 22 20:09:24 1998: User: oberdorf Not found
> Mon Jun 22 20:09:32 1998: User: oberdorf Not found
> Mon Jun 22 20:09:34 1998: User: oberdorf Not found
> Mon Jun 22 20:10:52 1998: User: zzz Not found
> Mon Jun 22 20:10:59 1998: User: zzz Not found
> Mon Jun 22 20:11:08 1998: User: zzz Not found
> Mon Jun 22 20:11:12 1998: User: oberdorf Not found
> Mon Jun 22 20:11:19 1998: User: oberdorf Not found
> Mon Jun 22 20:11:30 1998: User: oberdorf Not found
> Mon Jun 22 20:11:41 1998: User: oberdorf Not found
> Mon Jun 22 20:12:45 1998: User: zzz Not found
> Mon Jun 22 20:13:04 1998: User: zzz Not found
> Mon Jun 22 20:13:07 1998: User: zzz Not found
> Mon Jun 22 20:13:08 1998: User: zzz Not found
> Mon Jun 22 20:13:10 1998: User: zzz Not found
> Mon Jun 22 20:13:17 1998: User: zzz Not found
>
> They tend to happen for short periods of time. Notice that most of these
> were in a 4 minute window of time. I received a call from oberdorf saying
> she could not get online. We'll get a few screenfuls of these each day, and
> the timestamps tend to show pockets of time where RadiusNT cannot find
> people. These are infrequent, but puzzling, and problematic. They'll stop
> for up to many hours and then a few will show up again. Any ideas?
>
> We're running RadiusNT 2.2 with an Access97 database on a well loaded P-166,
> 128MB RAM.

Its most likely an issue with MS Access. You may want to compact your
database on a regular basis. To really find out whats going on,
define an accounting and authentication logfile and let RadiusNT
run. Then go back and search the logfile for the user until you
find the error and look what caused it (or what error you received).

-- Dale E. Reed Jr.  (daler@iea-software.com)_________________________________________________________________       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |   http://www.iea-software.com