Re: frequent disconnects

Josh Hillman ( (no email) )
Wed, 17 Jun 1998 13:59:37 -0400

> From: jason@cnx.net
> Hi, does anyone have any ideas why more than a few of our dial up
customers
> are getting disconnected (some say every couple minutes)?
> We are running ascend max 4004 boxes.

Chances are your Ascend-Idle-Limit Radius attribute is set too low, and/or
your default Idle timeout settings in the Max are set to low (they're set
at 1200 seconds (2 minutes) from the factory. What do your accounting stop
records say for the "Ascend-Disconnect-Cause"?

Josh Hillman
hillman@talstar.com