The problems with some of the USR X2 modems were firmware problems in the
modem itself.
If your customer cannot connect at all, temporarily disable X2 by adding
"s32=34" to the initialization string. A later firmware update fixed this.
If your customer can connect, but the connection seems to go sour after a
while, this is what USR calls "pausing" and is attributed to a V.42 error
control problem in some of the X2 (maybe V.34 too) modems. Temporarily
disable V.42 by adding "s15=128 s27=64" to the initialization string. A
later firmware update fixed this.
All info on this as well as a link to 3Com/USR's firmware updates is at:
http://support.talstar.com/56k.html
Once the users' modems have their firmware updated, you shouldn't run into
any problems anymore (so you can remove any extra settings in the
initialization string).
Josh Hillman
hillman@talstar.com
> On Wednesday, April 22, 1998 10:32 AM, Danny Sinang
[SMTP:danny@uplink.com.ph] wrote:
> > A potential customer of mine has problems connecting to us from his USR
56K
> > modem to our USR 33.6 Sportster modems.