[Emerald Digest]

emerald-digest-request@iea-software.com
Tue, 18 Aug 1998 00:00:08 -0700

Message 1: unsubscribe
from "Juergen W. Dobler" <juergen.dobler@meritmalta.com>

Message 2: Another report viewing problem
from "Rick Morgan" <eval2@gtn.net>

Message 3: Re: Another report viewing problem
from "Rick Morgan" <eval2@gtn.net>

Message 4: "out of memory"
from "Bernard Andrys" <bernard@olg.com>

Message 5: Re: error message
from emerald@nls.net

Message 6: Batch Mailing Error
from "Greg Dobinson" <gregd@kenora.com>

Message 7: Re: "out of memory"
from "Rick Morgan" <eval2@gtn.net>

Message 8: Re: error message
from "Dale E. Reed Jr." <daler@iea-software.com>

Message 9: Re: Batch Mailing Error
from "Dale E. Reed Jr." <daler@iea-software.com>

Message 10: application errors
from Michael Bradley <BradleyM@energy.wsu.edu>

Message 11: Call consolidation
from Glen Harvy <glen@aquarius.com.au>

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| Message 1 |
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Subject: unsubscribe
From: "Juergen W. Dobler" <juergen.dobler@meritmalta.com>
Date: Mon, 17 Aug 1998 09:02:30 +0200

unsubscribe

Juergen W. Dobler
Head of I.T. Department
juergen.dobler@methodemalta.com
http://www.methodemalta.com
http://www.methodemalta.com/juergen
Tel. (356) 484184
Fax (356) 446679

Methode Electronics Malta Ltd.
Mriehel Industrial Estate
Mriehel QRM 09
MALTA

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| Message 2 |
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Subject: Another report viewing problem
From: "Rick Morgan" <eval2@gtn.net>
Date: Mon, 17 Aug 1998 11:03:18 -0400

This is a multi-part message in MIME format.

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Trying to view both Emerald and Customer reports, I get a "path not =
found" error. The Client is configured to find the reports in =
c:\program files\emerald on the local machine and this is the path =
indicated on the report tab. I can find the path through DOS. =20

Have I missed something yet again?

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<!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN">

Trying to view both Emerald and =Customer=20reports, I get a "path not found" error.  The Client is=20configured to find the reports in c:\program files\emerald on the local =machine=20and this is the path indicated on the report tab.  I can find the =path=20through DOS. 
 
Have I missed something yet=20again?
------=_NextPart_000_000A_01BDC9CE.A3EEE3F0--..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 3 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Another report viewing problemFrom: "Rick Morgan" Date: Mon, 17 Aug 1998 11:37:45 -0400This is a multi-part message in MIME format.------=_NextPart_000_002D_01BDC9D3.73E100D0Content-Type: text/plain; charset="iso-8859-1"Content-Transfer-Encoding: quoted-printableFound the problem myself, sorry for the unnecessary request. -----Original Message----- From: Rick Morgan To: emerald@iea-software.com Date: Monday, August 17, 1998 11:05 AM Subject: Another report viewing problem =20 =20 Trying to view both Emerald and Customer reports, I get a "path not =found" error. The Client is configured to find the reports in =c:\program files\emerald on the local machine and this is the path =indicated on the report tab. I can find the path through DOS. =20 =20 Have I missed something yet again?------=_NextPart_000_002D_01BDC9D3.73E100D0Content-Type: text/html; charset="iso-8859-1"Content-Transfer-Encoding: quoted-printable
Found the problem myself,  =sorry for the=20unnecessary request.
-----Original =Message-----
From:=20 Rick Morgan <eval2@gtn.net>
To: emerald@iea-software.com =<emerald@iea-software.com>=
Date:=20 Monday, August 17, 1998 11:05 AM
Subject: Another =report=20 viewing problem

Trying to view both Emerald and =Customer=20 reports, I get a "path not found" error.  The Client =is=20 configured to find the reports in c:\program files\emerald on the =local=20 machine and this is the path indicated on the report tab.  I =can find=20 the path through DOS. 
 
Have I missed something yet=20 again?
------=_NextPart_000_002D_01BDC9D3.73E100D0--..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 4 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: "out of memory"From: "Bernard Andrys" Date: Mon, 17 Aug 1998 12:01:09 -0400Has anyone seen "out of memory" when trying to run a new install of theEmerald client (2.11or 2.2) on Windows 95?The PC has 64 megs of ram and 100+megs of hard drive space free...------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 5 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: error messageFrom: emerald@nls.netDate: Mon, 17 Aug 1998 12:21:16 -0400Nope, nothing before it except more of the same. Perhaps it's related toanother error that keeps showing up in my logfile, that one is listed below:Sun Aug 16 16:44:59 1998: Your Account is Expired.Sun Aug 16 16:44:59 1998: ODBC Error:23000:2627: [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEYconstraint 'pk_RadLogs': Attempt to insert duplicate key in object 'RadLogs'.Everytime an expired account tries to login I get this one. The other onedoesn't appear to happen at the same time but these are basically the onlyerrors in the logfile besides the usual "wrong password" stuff.Geo.At 11:03 PM 8/16/98 -0700, you wrote:>emerald@nls.net wrote:>> >> Can anyone tell me the cause of the following error message in Radius 2.5?>> >> Sun Aug 16 16:48:23 1998: ODBC Error:07001:0:>> [Microsoft][ODBC SQL Server Driver]Wrong number of parameters>>Typically, this is when RadiusNT is calling a stored proc and using the>wrong number of parameters. Did it show the actual call itself above>the error?>>-- >Dale E. Reed Jr. (daler@iea-software.com)>_________________________________________________________________> IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs> Internet Solutions for Today | http://www.iea-software.com>..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 6 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Batch Mailing ErrorFrom: "Greg Dobinson" Date: Mon, 17 Aug 1998 11:27:41 -0500This is a multi-part message in MIME format.------=_NextPart_000_0031_01BDC9D2.0C039B40Content-Type: text/plain; charset="iso-8859-1"Content-Transfer-Encoding: quoted-printableWhen I go to do a batch mailing of renewals or invoices(about 125 =e-mails) I get an error saying "The Invoice #### was not mailed" about =every 10 - 15 invoices. Is there something that might cause this that I =could check into? Has anyone else come across this error?=20Thanks for any help.------=_NextPart_000_0031_01BDC9D2.0C039B40Content-Type: text/html; charset="iso-8859-1"Content-Transfer-Encoding: quoted-printable
When I go to do a batch mailing of renewals or =invoices(about=20125 e-mails) I get an error saying "The Invoice #### was not =mailed"=20about every 10 - 15 invoices.  Is there something that might cause =this=20that I could check into?  Has anyone else come across this=20error?
 
Thanks for any help.
 
 
------=_NextPart_000_0031_01BDC9D2.0C039B40--..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 7 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: "out of memory"From: "Rick Morgan" Date: Mon, 17 Aug 1998 14:08:49 -0400I experienced "out of memory" messages when trying to display reports, in anew install. It cured itself after three or four consecutive attempts. Tryleaning on the OK button for a bit.-----Original Message-----From: Bernard Andrys To: emerald@iea-software.com Date: Monday, August 17, 1998 12:00 PMSubject: "out of memory">Has anyone seen "out of memory" when trying to run a new install of the>Emerald client (2.11>or 2.2) on Windows 95?>>The PC has 64 megs of ram and 100+megs of hard drive space free.>..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 8 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: error messageFrom: "Dale E. Reed Jr." Date: Mon, 17 Aug 1998 11:57:09 -0700emerald@nls.net wrote:> > Nope, nothing before it except more of the same. Perhaps it's related to> another error that keeps showing up in my logfile, that one is listed below:> > Sun Aug 16 16:44:59 1998: Your Account is Expired.> Sun Aug 16 16:44:59 1998: ODBC Error:23000:2627:> [Microsoft][ODBC SQL Server Driver][SQL Server]Violation of PRIMARY KEY> constraint 'pk_RadLogs': Attempt to insert duplicate key in object 'RadLogs'.> > Everytime an expired account tries to login I get this one. The other one> doesn't appear to happen at the same time but these are basically the only> errors in the logfile besides the usual "wrong password" stuff.The above is most likely the person re-entering their passwordagain within the same call (and minute). RadiusNT will only log thesame message for the same user once per minute, to prevent someonefrom filling up your database. How often do you see the below error and have you ever seen it inthe -x15 debug mode?> At 11:03 PM 8/16/98 -0700, you wrote:> >emerald@nls.net wrote:> >>> >> Can anyone tell me the cause of the following error message in Radius 2.5?> >>> >> Sun Aug 16 16:48:23 1998: ODBC Error:07001:0:> >> [Microsoft][ODBC SQL Server Driver]Wrong number of parameters> >> >Typically, this is when RadiusNT is calling a stored proc and using the> >wrong number of parameters. Did it show the actual call itself above> >the error?-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 9 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Batch Mailing ErrorFrom: "Dale E. Reed Jr." Date: Mon, 17 Aug 1998 12:19:14 -0700> Greg Dobinson wrote:> > When I go to do a batch mailing of renewals or invoices(about 125> e-mails) I get an error saying "The Invoice #### was not mailed" about> every 10 - 15 invoices. Is there something that might cause this that> I could check into? Has anyone else come across this error?Check your SMTP log and see if it is reporting an error for those.It could be a username issue that is causing the mail to be rejected.-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 10 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: application errorsFrom: Michael Bradley Date: Mon, 17 Aug 1998 14:06:17 -0700Dale,Thanks for clueing me in on the fix for the Account tab not displaying.That problem is fixed.Now for the next one. As per your advice I downloaded and installed2.2.23 on the other machine (where the tab display problem wasn'toccurring), ran the updttabs.sql and instproc.sql scripts as per thereadme. Now most of the reports work great (only using the ones fromthe CR50 directory) but some of the reports (I want to be able to usethe usercalls.rpt specifically) cause Emerald to crash and trying to adda user causes an "Error 380: Invalid Property Value". Also, trying toaccess some of the tabs in the Config Database part of Emerald Admincauses "Runtime Errors" and crashes the program. I would have searched the list archives before bugging you, but it lookslike your search index is down.Michael Bradley..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 11 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Call consolidationFrom: Glen Harvy Date: Tue, 18 Aug 1998 10:36:51 +1000Hi Dale,