Re: Lost records

Josh Hillman ( (no email) )
Thu, 30 Jul 1998 13:25:50 -0400

> From: Richard Sensale <>
> Lately we have noticed that we are having problems with lost records.
> We will enter a user into Emerald and then for some reason after saving
> them, they disappear somewhere. Although our MBRs used number says they
> should still be in there. Anyone else had this problem?

If you're closing out of the newly created MBR before creating/saving any
services (subaccounts), the next time you search for that MBR, you won't
find it unless you uncheck "Search services also."

Josh Hillman