Message 2: Help needed!!!!
from sun@larkom.net (Liankui Sun)
Message 3: Crystal Reports 6 HELP HELP HELP
from John Lange <radadmin@palacenet.net>
Message 4: Re: Missing Credit Card in Batch
from "Ed Miller" <emiller@del.net>
Message 5: Re: Missing Credit Card in Batch
from "Dale E. Reed Jr." <daler@iea-software.com>
Message 6: Re: Crystal Reports 6 HELP HELP HELP
from John Lange <radadmin@palacenet.net>
Message 7: ISDN Connections
from "Robert H. Clugston" <robert@csnsys.com>
Message 8: Framed Adresses
from Rafael Gomez <rgomez@c-com.net>
Message 9: Re: Missing Credit Card in Batch
from "Alan D. Criado" <ACriado@elink.net>
Message 10: Re: Framed Adresses
from "Josh Hillman" <admin-maillist@talstar.com>
Message 11: Re: Crystal Reports 6 HELP HELP HELP
from "Dale E. Reed Jr." <daler@iea-software.com>
Message 12: Re: Crystal Reports 6 HELP HELP HELP
from "Dale E. Reed Jr." <daler@iea-software.com>
Message 13: Re: Missing Credit Card in Batch
from Jim Dunmyer <jdunmyer@toltbbs.com>
Message 14: Re: Framed Adresses
from "Dale E. Reed Jr." <daler@iea-software.com>
Message 15: Re: ISDN Connections
from "Dale E. Reed Jr." <daler@iea-software.com>
Message 16: Re: ISDN Connections
from "Dusan Janjic" <djanjic@rockbridge.net>
Message 17: unsubscribe
from Tony <tony@vianet.net.au>
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| Message 1 |
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Subject: Missing Credit Card in Batch
From: "Alan D. Criado" <ACriado@elink.net>
Date: Tue, 28 Jul 1998 11:19:42 -0400
Using Emerald 2.2.38
We seem to be missing some of our valid customer's credit cards when doing
a batch job for them.
We have customers with good CC numbers, who are due to be invoiced and have
their credit cards charge. Yet when when create the batch invoicing for
them, they are being left out and their credit cards are not getting charged.
1. Anyone know what could be cause this?
2. Do we need to have incremental batch checked off in the Emerald Client
Preferences? (currently it is not)
3. Is there anything they we should have checked in the Emerald Client
Preferences?
Thank you.
Ciao.
Alan
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| Message 2 |
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Subject: Help needed!!!!
From: sun@larkom.net (Liankui Sun)
Date: Tue, 28 Jul 1998 08:51:15 -0700
Hi:
We have used emerald for about a year. We got a serious problem right
now.
Emerald reported "You are over your liscened number of Master Billing
Records.
You are liscend for 500 and have 503.
Because we can not delete a lot of junk accounts, the accounting person
accidently input a couple of new accounts, so we are using more than
500 MBR. Can you help me to fix the problem.
First we would like to use the emerald, then we would like to be able to
delete
the junk account. (We do not have the buget to get new license yet, we
will upgrade a litlle late)
Thanks a lot for your help.
Liankui Sun
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| Message 3 |
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Subject: Crystal Reports 6 HELP HELP HELP
From: John Lange <radadmin@palacenet.net>
Date: Tue, 28 Jul 1998 11:43:35 -0500
HI & HELP HELP HELP
Emerald 2.2.38
CR 6
We have had problems in the past with 2.2.38 Printing invoices. It would
print the Top on the Following Invoice on the Bottom of the first one.
We worked around this by printing invoices from a machine with 2.1.11 and
all was well.
PROBLEM: IT QUIT WORKING...
I dl'd the CR6 Invoice and tried it on 2.2.38 and it will not work. Is
there a file I need to copy to the machine printing invoices to make CR6 work?
It's the end of our billing period and we NEED to get the bills out.
Please Help
Thanks
JOhn :}
John C. Lange, Sr. PALACE dot NET, INC.
microjl@palacenet.net MICRO-TECH Computers, Inc.
608.742.1601 & 6980 2800 New Pinery Road
http://www.palacenet.net/ Portage, WI 53901
Visit our online store @ http://www.microt.com/
Authorized iPSwitch WebVar @ http://www.microt.com/iPSwitch/index.html
--- __o
--- _-\<,_ Fastest Service in Town
--- (_)/ (_)
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| Message 4 |
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Subject: Re: Missing Credit Card in Batch
From: "Ed Miller" <emiller@del.net>
Date: Tue, 28 Jul 1998 12:43:02 -0400
>
>Using Emerald 2.2.38
>
>We seem to be missing some of our valid customer's credit cards when doing
>a batch job for them.
>
>We have customers with good CC numbers, who are due to be invoiced and have
>their credit cards charge. Yet when when create the batch invoicing for
>them, they are being left out and their credit cards are not getting
charged.
>
>1. Anyone know what could be cause this?
Check you dates. You will have to change to date at the end of last mo.
to pick up the charges.
>
>2. Do we need to have incremental batch checked off in the Emerald Client
>Preferences? (currently it is not)
Are you doing incremental batch, if so yes. But there is a bug in some
that that will not stick and you have to go to the regisrty to fix.
>
>3. Is there anything they we should have checked in the Emerald Client
>Preferences?
No just do a couple of dates and make sure that there in not an
outstanding/unpaid invoice.
>
>Thank you.
>
>Ciao.
>
>Alan
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| Message 5 |
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Subject: Re: Missing Credit Card in Batch
From: "Dale E. Reed Jr." <daler@iea-software.com>
Date: Tue, 28 Jul 1998 10:12:43 -0700
Alan D. Criado wrote:
>
> Using Emerald 2.2.38
>
> We seem to be missing some of our valid customer's credit cards when doing
> a batch job for them.
>
> We have customers with good CC numbers, who are due to be invoiced and have
> their credit cards charge. Yet when when create the batch invoicing for
> them, they are being left out and their credit cards are not getting charged.
>
> 1. Anyone know what could be cause this?
Make sure they pay method is CC and that they have the Auto Bill option
checked in the credit card section.
> 2. Do we need to have incremental batch checked off in the Emerald Client
> Preferences? (currently it is not)
No.
> 3. Is there anything they we should have checked in the Emerald Client
> Preferences?
If its billing some of your customers, then the client config is
correct.
Most likely its a problem with the config of those cutomers that
wont bill.
-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 6 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Crystal Reports 6 HELP HELP HELPFrom: John Lange <radadmin@palacenet.net>Date: Tue, 28 Jul 1998 12:28:46 -0500
Me again
Using the CR6 invoice.rpt
On a machine that once had Emerald 2.5.?? loaded on it, (we have revertedback to 2.2.38) the invoices do print, but the problem with the invoicesstill exist.
On the top of the invoice the number & amount are correct. The bottom ofthe invoice has the NEXT NUMBER & THE AMOUNT FROM THE NEXT INVOICE.
ie: Top has number 9523 and amount 21.05 Bottom has number 9524 and amount 63.14Next invoice Top has 9524 & 63.14 Bottom 9525 & 21.05etc, etc, etc...
We can NOT use the CR5 invoice.rpt because we don't have CR5 to edit theform we DO have CR6.
JOhn :}
At 11:43 AM 7/28/1998 -0500, you wrote:>HI & HELP HELP HELP>>Emerald 2.2.38>CR 6>>We have had problems in the past with 2.2.38 Printing invoices. It would>print the Top on the Following Invoice on the Bottom of the first one.>>We worked around this by printing invoices from a machine with 2.1.11 and>all was well.>>PROBLEM: IT QUIT WORKING...>>I dl'd the CR6 Invoice and tried it on 2.2.38 and it will not work. Is>there a file I need to copy to the machine printing invoices to make CR6work?>>It's the end of our billing period and we NEED to get the bills out.>>Please Help>Thanks>JOhn :}>>John C. Lange, Sr. PALACE dot NET, INC.>microjl@palacenet.net MICRO-TECH Computers, Inc.>608.742.1601 & 6980 2800 New Pinery Road>http://www.palacenet.net/ Portage, WI 53901>Visit our online store @ http://www.microt.com/>Authorized iPSwitch WebVar @ http://www.microt.com/iPSwitch/index.html>> --- __o> --- _-\<,_ Fastest Service in Town> --- (_)/ (_)>>>
John C. Lange, Sr. PALACE dot NET, INC.microjl@palacenet.net MICRO-TECH Computers, Inc.608.742.1601 & 6980 2800 New Pinery Roadhttp://www.palacenet.net/ Portage, WI 53901Visit our online store @ http://www.microt.com/Authorized iPSwitch WebVar @ http://www.microt.com/iPSwitch/index.html
--- __o --- _-\<,_ Fastest Service in Town --- (_)/ (_)
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 7 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: ISDN ConnectionsFrom: "Robert H. Clugston" <robert@csnsys.com>Date: Tue, 28 Jul 1998 11:21:45 -0700
Dear List, Is there a way to limit users from using single channel ISDN on my service?The main reason being is because a normal user connects at 40k-50k and anISDN user connects at 64k digital.
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 8 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Framed AdressesFrom: Rafael Gomez <rgomez@c-com.net>Date: Tue, 28 Jul 1998 14:51:06 -0400
Hi all I need some help here. I'm trying to assigne one fixed IP address to =one user. I modified the RADIUS configuration for the user I want to put =with fixed IP address. When I get connected with this user logon, =emerald only assigne the IP address that is defined in the access =server. I'm not sure if I need to modify something on the cisco access =server.=20
Can any of you help me with this?
Thanks in advance
Rafael Gomez
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 9 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Missing Credit Card in BatchFrom: "Alan D. Criado" <ACriado@elink.net>Date: Tue, 28 Jul 1998 15:20:12 -0400
At 10:12 AM 7/28/98 -0700, Dale E. Reed Jr. wrote:>Alan D. Criado wrote:>> >> Using Emerald 2.2.38>> >> We seem to be missing some of our valid customer's credit cards when doing>> a batch job for them.>> >> We have customers with good CC numbers, who are due to be invoiced and have>> their credit cards charge. Yet when when create the batch invoicing for>> them, they are being left out and their credit cards are not gettingcharged.>> >> 1. Anyone know what could be cause this?>>Make sure they pay method is CC and that they have the Auto Bill option>checked in the credit card section.
The Auto Bill Options are checked.
For instance, one customer was bill earlier in July for the month of July(invoice created and paid via CC) his balance was $0.00. Then his secondinvoice was created on the 23rd of July for Aug, but his credit card wasnot batched out so that it could be charged.
His account shows Paid Thru 8/1/98 and it is to expire on the same date8/1/98.
Why wasn't his card batched out?
Thank you.
Alan
> >> 2. Do we need to have incremental batch checked off in the Emerald Client>> Preferences? (currently it is not)>>No.> >> 3. Is there anything they we should have checked in the Emerald Client>> Preferences?>>If its billing some of your customers, then the client config is>correct.>Most likely its a problem with the config of those cutomers that>wont bill.>>-- >Dale E. Reed Jr. (daler@iea-software.com)>_________________________________________________________________> IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs> Internet Solutions for Today | http://www.iea-software.com>
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 10 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Framed AdressesFrom: "Josh Hillman" <admin-maillist@talstar.com>Date: Tue, 28 Jul 1998 15:25:26 -0400
From: Rafael Gomez <rgomez@c-com.net> I need some help here. I'm trying to assigne one fixed IP address to oneuser. I modified the RADIUS configuration for the user I want to put withfixed IP address. When I get connected with this user logon, emerald onlyassigne the IP address that is defined in the access server. I'm not sureif I need to modify something on the cisco access server.
I don't know if Ciscos are like Ascend in this matter or not, but with ourAscend Maxes, you have to enable "Shared Profiles". Maybe the Cisco hassomething similar that needs to be set??
Josh Hillmanhillman@talstar.com
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 11 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Crystal Reports 6 HELP HELP HELPFrom: "Dale E. Reed Jr." <daler@iea-software.com>Date: Tue, 28 Jul 1998 14:32:37 -0700
John Lange wrote:> > On the top of the invoice the number & amount are correct. The bottom of> the invoice has the NEXT NUMBER & THE AMOUNT FROM THE NEXT INVOICE.
Use the inv50.rpt file, as it will correct 6this. > We can NOT use the CR5 invoice.rpt because we don't have CR5 to edit the> form we DO have CR6.
Then use the 6.0 one. The problem you refer to above is with theoriginal invoice.rpt, not the newer ones.
-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 12 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Crystal Reports 6 HELP HELP HELPFrom: "Dale E. Reed Jr." <daler@iea-software.com>Date: Tue, 28 Jul 1998 14:43:04 -0700
John Lange wrote:> > PROBLEM: IT QUIT WORKING...> > I dl'd the CR6 Invoice and tried it on 2.2.38 and it will not work. Is> there a file I need to copy to the machine printing invoices to make CR6 work?
Use the inv50.rpt with a 2.2.38 installation. It only has the 5.0 engine included.
-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 13 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Missing Credit Card in BatchFrom: Jim Dunmyer <jdunmyer@toltbbs.com>Date: Tue, 28 Jul 1998 17:48:27 -0400
Alan D. Criado wrote:
>>> Why wasn't his card batched out?>
Alan, Make SURE that there's not an outstanding invoice for that customer, thatgot me a couple of times.
And you probably DO want "Incremental Batch" checked unless you want to runbilling for the entire month. We run cash invoices once/week, for expirations upto a month from "today" CCs are batched out twice/week, usually Tuesday andFriday.
--
<<jdunmyer@toltbbs.com>> <<lower SE Michigan, USA>>
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 14 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: Framed AdressesFrom: "Dale E. Reed Jr." <daler@iea-software.com>Date: Tue, 28 Jul 1998 15:15:02 -0700
Josh Hillman wrote:> > From: Rafael Gomez <rgomez@c-com.net>> I need some help here. I'm trying to assigne one fixed IP address to one> user. I modified the RADIUS configuration for the user I want to put with> fixed IP address. When I get connected with this user logon, emerald only> assigne the IP address that is defined in the access server. I'm not sure> if I need to modify something on the cisco access server.
I assumed you went in, edited the services, went to the radiustab, and added User-Service, Framed-Protocol and Framed-Address(atleast)to the user's RADIUS attributes list?
-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 15 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: ISDN ConnectionsFrom: "Dale E. Reed Jr." <daler@iea-software.com>Date: Tue, 28 Jul 1998 15:30:12 -0700
Robert H. Clugston wrote:> > Is there a way to limit users from using single channel ISDN on my service?> The main reason being is because a normal user connects at 40k-50k and an> ISDN user connects at 64k digital.
Using RadiusNT 2.5, you can either use the ServerPort Access (if yourISDN is on a different NAS than the async) or the Chack Attributes.The Check Attributes is the easiest if your NAS returns the NAS-Port-type in the authentication request. If So, then you canhave two account types, one PPP and one ISDN, with the PPP havinga check attribute of NAS-Port-Type = Async and the ISDN having acheck attribute of NAS-Port-Type = ISDN.
-- Dale E. Reed Jr. (daler@iea-software.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com
..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 16 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: Re: ISDN ConnectionsFrom: "Dusan Janjic" <djanjic@rockbridge.net>Date: Tue, 28 Jul 1998 19:49:25 -0400
This is a multi-part message in MIME format.--------------2E58BDEF48A5B9E51F319258Content-Type: text/plain; charset=us-asciiContent-Transfer-Encoding: 7bit
Dale E. Reed Jr. wrote:
> Robert H. Clugston wrote:> >> > Is there a way to limit users from using single channel ISDN on my service?> > The main reason being is because a normal user connects at 40k-50k and an> > ISDN user connects at 64k digital.>> Using RadiusNT 2.5, you can either use the ServerPort Access (if your> ISDN is on a different NAS than the async) or the Chack Attributes.> The Check Attributes is the easiest if your NAS returns the> NAS-Port-type in the authentication request. If So, then you can> have two account types, one PPP and one ISDN, with the PPP having> a check attribute of NAS-Port-Type = Async and the ISDN having a> check attribute of NAS-Port-Type = ISDN.
Question:
Does PM-3 return NAS-Port-type in authentication request?
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..------ ------ ------ ------ ------ ------ ------ ------ ------ ------.| Message 17 |'------ ------ ------ ------ ------ ------ ------ ------ ------ ------'Subject: unsubscribeFrom: Tony <tony@vianet.net.au>Date: Wed, 29 Jul 1998 09:06:34 +0800
unsubscribe