Re: Calls Online

Alan D. Criado ( (no email) )
Thu, 02 Jul 1998 15:33:12 -0400

Hello Dale. I spoke with Michael J. Whisenant and he was very helpful.

He helped me to check my calls online table to make sure it was indeed
getting populated.

We discovered that the Emerald database is getting populated with the
correct information; however, Emerald is still not able to pull up the
information from within Emerald's Online tab.

Any ideas?

In addition, Michael and I tried to create a task within SQL to be able to
dump to disk each night, the Emerald data with init. When I tried to save
the task I get the a SQL error stating it can not find a stored procedure
called 'msdb..sphelptask'.

We checked to see if there was a database called msdb available and there
was not. Do you or anyone else know how to correct this problem?

Thank you.

Sincerely, Alan D. Criado