> Both the invoice and the payment were for the wrong customer. So I can't
> recreate an invoice for this customer. I followed your advice to void the
> invoice assuming it would also void the payment. Now I have an incorrect
> unapplied payment on this customer's account. I can go into the payment
> table and delete the record but wanted to make sure this is the only
> solution.
Yes. But the payment is applied to a voided invoice, which
voids the payment. I believe all of the reports we supply look for
this and ignore it. You can delete it manually as well.
> Bill Bongiorno
> SysTec Computer Associates, Inc.
>
> > -----Original Message-----
> > From: emerald-request@iea-software.com
> > [mailto:emerald-request@iea-software.com]On Behalf Of Dale E. Reed Jr.
> > Sent: Thursday, June 04, 1998 3:56 PM
> > To: emerald@iea-software.com
> > Subject: Re: voiding payment
> >
> >
> > Bill Bongiorno wrote:
> > >
> > > Is there any way to void/cancel a payment?
> >
> > You have to void the invoice the payment was applied to and then
> > re-create the invoice.
> >
> > --
> > Dale E. Reed Jr. (daler@iea-software.com)
> > _________________________________________________________________
> > IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs
> > Internet Solutions for Today | http://www.iea-software.com
> >
>
>
Dale E. Reed Jr. (daler@iea-software.com)
_________________________________________________________________
IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs
Internet Solutions for Today | http://www.iea-software.com