Message 2: Re: Request for new feature
from "Dale E. Reed Jr." <daler@iea-software.com>
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| Message 1 |
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Subject: RE: Serious Problem
From: Tom Bilan <Tom@tdi.net>
Date: Sat, 23 May 1998 09:04:15 -0400
First place you want to check is in Emerald Admin under defaults. Find
the service name those people are logging in under and check the
session-timeout value. If there isn't one there and there still being
kicked off then put one there with a value of 30000 which is over 8
hours.
Tom
> -----Original Message-----
> From: Robert H. Clugston [SMTP:robert@csnsys.com]
> Sent: Friday, May 22, 1998 7:55 PM
> To: Emerald Mailing List
> Subject: Serious Problem
>
> List,
> I think I sent a message about this problem this morning. The
> majority of
> my users can't connect for more than 5 mins. They are disconnecting
> because
> of idle-timeouts. This started happening last night at 6:00 with no
> changes
> to Emerald.
>
> I also noticed that my database is full. I have 300 users in a
> 120mB
> database and its full.
>
> I have had Lucent tech support check out my PM3 and I'm having
> Pacific Bell
> look at the PRI lines.
>
> Looks like the problem is in Emerald. It looks like its telling
> the user
> there idle timeout is under 10 mins. I'm running radius at the command
> line
> with the -x15 option. Idle-timeout 1800 is being sent to the users.
> Any
> ideas? I'm loosing hair by the hand full ; )
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| Message 2 |
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Subject: Re: Request for new feature
From: "Dale E. Reed Jr." <daler@iea-software.com>
Date: Sat, 23 May 1998 19:04:32 -0700 ()
On Fri, 22 May 1998 will@greennet.net (Will LaSala) wrote:
> They were wondering if it would be possible to add something that pops
> up when you open an expired or in active account that states exactly
> that. Something like an "OK" dialog box that says "Sub Account
> Username" is expired. or "Sub Account Username" is inactive. And an
> option that allows this feature to be turned on or off. Thanks Will
Emerald 2.5 has different colored icons for the MBRs/Services in the
search screen depending on whether they are expired (red) or inactive
(yellow), rather than the normal white icons. This allows you to
easily see whether a service/MBR had a problem w/out even going into
it.
Dale E. Reed Jr. (daler@iea-software.com)
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