Jeff Cox at OnlineMac has been waiting several weeks for scripts that will
clear all balances, payment histories, invoice records, etc. so that we can
have a clean start and put Emerald into a parallel billing run against the
current billing system. The last time we spoke you indicated that these
might be ready by May 1st but we have yet to hear from you or see any
scripts. This is severely impacting our accounting department and we must
be able to implement Emerald as soon as possible. Please let me know when
these scripts can be available. I have left several e-mail and voice
messages regarding this issue.
Thank you in advance for your help.