Re: Emergency Help !!!!!!!!!!!!!!!!!!!!!!Radus & Emerald server stoped

Sheryl Stover ( sds@iea-software.com )
Fri, 1 May 1998 08:41:34 -0700 (PDT)

The key in their system was a temporary key - I've generated another
for them while I pass along the question of a permanent key to the
accounting folks.

I'm hearing from a lot of people this morning whose systems stopped
working overnight - you can reach me directly at 509-444-2455 ext. 51
if *your* key has expired and you need help. :)

Sheryl D. Stover sds@iea-software.com
IEA Software Sales http://www.iea-software.com
509.444.2455 x 51 (voice) Emerald ISP Management Suite
509.624.9903 (fax) RadiusNT

On Fri, 1 May 1998, Michael Whisenant wrote:

: Date: Fri, 01 May 1998 10:04:29 -0500
: From: Michael Whisenant <mwhisen@airnet.net>
: Reply-To: emerald@emerald.iea.com
: To: emerald@emerald.iea.com
: Subject: Re: Emergency Help !!!!!!!!!!!!!!!!!!!!!!Radus & Emerald server stoped
:
: Good,
:
: Now that we have identified it is not a version that expires on May 1.
: When you referred to the fact that it is in demo mode, the most likely
: option that I can think of is the temproary key. If you run radius
: administrator, and go to licensing tab, is you license key there? When you
: start radius with the -x15 does it load just the first 100 customers?
:
: At 09:55 AM 5/1/98 -0500, you wrote:
: >RadiusNT 2.2.41
: >
: >-----Original Message-----
: >From: Michael Whisenant <mwhisen@airnet.net>
: >To: emerald@emerald.iea.com <emerald@emerald.iea.com>
: >Date: Friday, May 01, 1998 9:47 AM
: >Subject: Re: Emergency Help !!!!!!!!!!!!!!!!!!!!!!Radus & Emerald server
: stoped
: >
: >
: >>Paying for a release version and then running a beta version is not the
: >>same thing. You can own the license and still run the latest beta version.
: >> Please run the radius -v and post the results...
: >>
: >>At 09:37 AM 5/1/98 -0500, you wrote:
: >>>It isn't supposed to be we payed for it.
: >>>-----Original Message-----
: >>>From: Graeme Slogrove <graeme@fdd.net>
: >>>To: emerald@emerald.iea.com <emerald@emerald.iea.com>
: >>>Date: Friday, May 01, 1998 9:33 AM
: >>>Subject: Re: Emergency Help !!!!!!!!!!!!!!!!!!!!!!Radus & Emerald server
: >>stoped
: >>>
: >>>
: >>>>
: >>>>>My Production Radus & Emerald server stoped pulling my liscense info
: >>>>and =
: >>>>>has reverted back to demo mode
: >>>>
: >>>>You sure you not running the beta ?
: >>>>
: >>>>
: >>>>
: >>>>Regards,
: >>>> Graeme
: >>>>
: >>>>---
: >>>>
: >>>>----
: >>>>Posted by GetMail