On-line tab after reseating card

Troy Locke ( (no email) )
Fri, 13 Mar 1998 18:37:56 -0600

This is a multi-part message in MIME format.

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About 2 weeks ago we had a modem on one of our USR Total Control Card =
stop
working. USR had me reset the card in the chassis. Since this the =
On-Line
tab of emerald has not properly updated any of the port on that card =
(ports
5-8). I ran the calltrig SQL script under ftp://<iea>Emerald/SQL but =
that
did not help. I've gone into Administrator and toggle the online status =
of
these ports. Didn't work. I've even gone into the server_ports table =
and
tried to set the proper info for the time.

How did re-seating the card cause the On-Line calls to stop updating
properly, and what should I do to fix it.

Note: Ports 9 on seem to function ok.

I think for some reason the Account-Session-ID was reset and now it =
won't insert into the calls table because of a duplicate key!

Troy Locke
Centramedia, Inc.
troy@centramdia.net

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About 2 weeks ago we had a modem on one of our USR Total Control =Card=20stop
working.  USR had me reset the card in the chassis.  =Since=20this the On-Line
tab of emerald has not properly updated any of the =port on=20that card (ports
5-8).  I ran the calltrig SQL script under=20ftp://<iea>Emerald/SQL but that
did not help.  I've gone =into=20Administrator and toggle the online status of
these ports.  =Didn't=20work.  I've even gone into the server_ports table and
tried to =set the=20proper info for the time.

How did re-seating the card cause the =On-Line=20calls to stop updating
properly, and what should I do to fix =it.

Note:=20Ports 9 on seem to function ok.
 
I think for some reason the Account-Session-ID was reset and now it =won't=20insert into the calls table because of a duplicate key!

Troy=20Locke
Centramedia, Inc.
troy@centramdia.net
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