Re: disconnect problems,
Unfortunately, in Bolivia we can't seem to convince the local telco to give up
an E1 to use an Ascend box, so we have even greater disconnect troubles. We're
using 16-bit analog modems, and experience a number of random disconnect
problems. Customers call up thinking its us, and then if it does go away, they
call up to congradulate us on improving our service when actually we've done
nothing.
If you find anyway to truly measure noise levels and determine where the telco
problem lies or how to control it (other than going to a digital ASCEND
solution) please let me know. It continues to drive us nuts.
-brian s. reale
zuper.net
Allnet Management escribió:
> Hi All,
>
> We got same occurances here. At the moment we are blaming the telephone
> company. In fact you really cannot blame anyone else because this is
> strictly
> random drop outs, eg. same customer sometimes can connect several days,
> sometime drop out several times within 1 hour. Important point is the time
> frame.
> Most of the happenings concentrate to specific time periods. Our customer
> reported "I got this problem yesterday, then everything runs fine
> again...."
>
> I believe this problem might be beyond our normal ISP power to solve. It
> should be traced out by say Ascend together with the Telco company.
>
> Any other idea?
>
> James
>
> ----------
> > From: Kurt Schafer <kahuna@cyberbeach.net>
> > To: RadiusNT@iea-software.com
> > Subject: Re: Ascend and Livingston, one RADIUS
> > Date: Saturday, February 28, 1998 5:13 AM
> >
> > OK, so that I can rule OUT the Radius profile as a potential cause of our
> > disconnect problems, could somebody suggest what a robust profile would
> look
> > like for a PPP dial-up user with dynamic IP assignment? (Using
> attributes
> > in the IEA Radius dictionary)
> >
> > We have a mixture of Ascend MAX4000's, 1 Livingston PM3, 3 Livingston
> PM2's,
> > and 3 USR Netserver 16's.
> >
> > On a side note, are there any other ISP's running predominantly MAX
> 4000's
> > for dialup who are experiencing disconnection problems ?
> >
> > - Kurt
> >
> > >
> > >I don't see any reason for it. RadiusNT supports and works with them
> > >all just fine. If you are having disconnect problems, then look at
> > >the Acct-Terminate-Cause or Ascend-Disconnect-Cause (you can rename this
> > >to Acct-Terminate-Cause so that it gets saves in the calls table) and
> > >find out why the users are being dropped.
> > >
> > >--
> > >Dale E. Reed Jr. (daler@iea-software.com)
> > >_________________________________________________________________
> > > IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs
> > > Internet Solutions for Today | http://www.iea-software.com
> > >
> > > ----------------------------------------------------------
> > > RadiusNT Mailing List lists@iea-software.com
> > >
> > >
> >
> >
> > ----------------------------------------------------------
> > RadiusNT Mailing List lists@iea-software.com
>
> ----------------------------------------------------------
> RadiusNT Mailing List lists@iea-software.com
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