Look to see if there is a common pattern such as this among the customers
that are having difficulty dialing in. For us, it started around
Christmas.
Thank you,
Greg White
Direct NET Communications
----------
> From: Doris Dean <doris@bc-alter.net>
> To: RadiusNT@iea-software.com
> Subject: Re: DUN Protocol Errors
> Date: Friday, January 23, 1998 9:28 AM
>
> We are having the same problems .... and like all of you have done,
recycled
> the modems, reboot Portmaster and bitch to BCTel .... we really noticed
an
> escalation in the DUN problems this past week and once we called the
phone
> company and had them 'check' our lines, the DUN problem reduced
> significantly, but it is still frequent ... Our telco has said they
indeed
> have found an anomaly but it could be at our end on our equipment
ORRRRRRR
> at their end. If at their end they pay for the fix ...if they 'determine'
it
> is at our end, we pay for it .... hmmmmmmmmm .... I wonder where the
problem
> will be ...
> -----Original Message-----
> From: Graeme Slogrove <graeme@fdd.net>
> To: RadiusNT@iea-software.com <RadiusNT@iea-software.com>
> Date: Friday, January 23, 1998 12:00 AM
> Subject: Re: DUN Protocol Errors
>
>
> On 23 Jan 98 at 0:37, Kent Runyan wrote:
>
> > - Call up the local Telco and bitch ;)
> >
> > Done That and of course USWest denys any trouble
>
> Hehehe .. we have the same answer here - I wonder if they're working
> together on this ;)
>
>
> Regards,
> Graeme
>
> ---
> Graeme Slogrove, BSc (Eng) Elec (Wits)
> FastLight Data Distribution cc
> http://www.fdd.net
> Tel: +27-(0)11-706-0212 Fax: +27-(0)11-706-0812
>
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