Re: Error--- Unable to negoc. a compat set of Protocols!!

Josh Hillman ( (no email) )
Fri, 16 Jan 1998 17:14:56 -0500

When Windows 95 first came out, people had this error message pop up every
so often, and when it did, there was nothing that could be done about it
except for restarting Win95 and dialing back up (all subsequent redials
would result in the same error). In this case, it was a glitch with Win95.
Ever since Service Pack 1 came out for Win95, it seems to have fixed this.
Of course on occasion, someone might come across this error even after
installing SP1, but dialing right back up usually fixed the problem (unless
there was a modem problem or protocol problem of some sort).

So, to make a long story short, find out if the user has Windows 95 version
4.00.950 or (4.00.950a or higher). If the user has 4.00.950, installing
SP1 will probably fix the problem.

See:
http://www.talstar.com/support/orig/win95-updates.html

Josh Hillman
hillman@talstar.com

> From: Beverly Wise <bev@venus.net>
>
> Have you tried unistalling, rebooting, then reinstalling DUN? I have
> found this to help quite a bit. You may also want to try bringing up
> terminal window after dialing to make sure thier password is working.
>
> One note about uninstalling and rebooting, most win 95s will perform an
> error, just reboot in safe mode, then reinstall DUN, when you reboot
> again, it should fix that, and your problem hopefully :) It is worth the

> try, I have run into this on my own machines as well as customers :)
>
> Bev Wise
>
> On Wed, 14 Jan 1998, Barry Kiesz wrote:
>
> > Unfortunetley, I have tried ALL of these methods below! I just don't
get
> > it.. I wonder if it has anything to with my PM's wanting a "Hostname"
upon
> > Login.?. Some 95 machines can pass right through it ,while other
can't. I
> > beleive it then give them the "unable to neg.....Protocols"
> >
> > Does anyone know to turn off the "hostname" function on the PM's.
> >
> > Sorry about being off topic..
> >
> > Barry
> >
> >
> > > -----Original Message-----
> > > From: John Lange [mailto:radadmin@palacenet.net]
> > > Sent: Wednesday, January 14, 1998 4:57 PM
> > > To: RadiusNT@iea-software.com
> > > Subject: Re: Error--- Unable to negoc. a compat set of Protocols!!
> > >
> > >
> > > HI
> > >
> > > 6 out od 10 times we see this, we have the customer go through the
dial-up
> > > networking properties, and find that they have ipx & netbui enabled.
We
> > > have them turn off all options on the server types tab except TCP/IP.
> > This
> > > cures the problems for most.
> > >
> > > 2 out of 10 times, the IE setup wizard forgets to install "Client for
> > > Microsoft Networks" in the network setup.
> > >
> > > 1.5 out of 10 times, we have them do a shut down, Turn the system
"OFF",
> > > wait 5 minutes and Turn it back on again.
> > >
> > > .5 out of 10 times, it's time to power down the Portmasters & Modems
and
> > > reboot.
> > >
> > > JOhn :}