USR staff berates customers

David Payer ( (no email) )
Wed, 8 Apr 1998 17:58:17 -0500

Very interesting to see the references to the message below from the USR
newsforum, It was supposedly setup to allow customers to help one another.
Unfortunately no one from USR responds publicly. But that doesn't mean they
don't watch the forum. Here is a response from someone which totally berates
people who don't buy the service packages from USR/3COM. You will see that
the message was actually sent by a USR/3COM staff member. I guess this
really tells you what they think of us.

As always, I will post my name, for I am not ashamed of what I say.

David Payer
also a purchaser of over $10,000 worth of USR/3COM equipment.

the newsgroup can be found on this server: (standard
NNTP connection) the forum name is Check it out
yourself soon for they probably won't have it on that server for long.

Here is the reference on the message from Microsoft Outlook Express client
FILE/PROPERTIES/DETAIL), I put my comments in parenthesis:

Path:!not-for-mail (this is the machine that sent the
From: <Lets Get> (This is what the toad of a person put as
his/her email address)
Subject: Shut up
Date: Mon, 6 Apr 1998 11:44:35 -0400
Organization: 3Com Corporation (this is the organization that the Internet
Mail setup has on record)
Lines: 18
Message-ID: <6gasuc$hcl$> (another indicator which
machine sent the message)
X-Newsreader: Microsoft Outlook Express 4.71.1712.3
X-MimeOLE: Produced By Microsoft MimeOLE V4.71.1712.3
Xref: (this is the logon
name of the person that sent this.)

This is the content of the message:

Lets Get wrote in message <6gasuv$hct$>...
>You dumbass people who complain about, usr/3com are a bunch
>of girls. In any REAL BUSINESS you need to spend money to
>make money . So just buy the contract's and SHUT UP.
>Maybe if you have a real business you wouldn't complain about
>spending money to make money.
>So you idiots that don't buy a service contract for Total Control
>I hope you netserver and you NMC card Fry. Then when you
>have to replace them , instead of paying for the contract you
>can spend 15,000 on two new cards and your down and your
>not making money.
>Wow thats doesn't, compute
>24/7 Contract = 2,500.00
>Dead Netserver card = 8,000