Re: PM, MAX, or USR

Mitchell B. Wagers ( (no email) )
Tue, 24 Mar 1998 18:03:38 -0800

Well this is your opinion of independent contractors, but there ARE very
good ones that do ISP work SPECIFICALLY. If you don't like it, don't hire
them. I made a suggestion, which if you take a look is exactly what we have
been doing? All of these people giving input can be done by one company,
several of them are VERY good. Contacting the vendors will get you one
story from each, all of them claiming another product does provide this, or
that, and can't do this or that. What do you expect, it's a business and
why would Ascend support Cisco, or any of them support the other? SBE is
one with false claims against competitors, Bay Networks is another even
with their OWN products. A good company starts a relationship with you, the
customer, not you having to start the relationship with them. And no, an
ISP cannot be successful with *any* product, but I guess that depends on
what you define as successful (one month, two months, a year, 15 years).

As far as the x2 testing in another post...I cannot, in any way, agree with
you. Our Cisco gets more upper connection speeds than our Ascend. You
aren't running it in a controlled environment if it is in production? I'm
sorry to say that connect speed is hardly a valid indication of throughput,
which is the only true speed of a connection; one can buy a 1.544mbps T1
but only use 384K, so how do they prove they have a 1.544mbps line? "But my
connect speeds says 1.544mbps, that is what it is!"

All that said does not mean I completely disagree with you, but someone has
to argue and supply the "other" side of the story. It is really ashame,
though, you feel that way about independent contractors. I was/could be
again one myself and happened to please many clients that are still
operating. But, to each their own; I think with all of this argumentative
information he will be able to make the right decision.

At 06:27 PM 3/24/98 -0600, you wrote:
>ARG!!!! Did I really here (see) someone suggest that an independant
>contractor try to evaluate the needs of an ISP? Gad zukes!!! Man
>eventhough we had many of the same thoughts, different products, I was with
>you until that one. His best option would be to really think of the
>questions, define his short term and long term needs, then contact the
>vendors of each, ask them for why their products would be better than the
>competition. Then listen to how the vendor will try and impose their own
>bias into the equation. The remember any ISP can be successful with any
>product. The key is relationship. Get to know the vendor, I would almost
>recommend bypassing the VAR, as they sell what gives them the most $$.
> With the few number of ports you may not get vendors to send you equipment
>on trial, but I can get almost any equipment for 60 day trial. I can then
>evaluate them head to head and based on what I like and dislike make a
>decision. I would recommend also since you are going to have limited
>experience to get a support contract. With the USR they will actually come
>onsite and install, plus provision it with the telco. (I know not much to
>provision, but still for the novice getting this attention for NO
>additional cost is hard to match!!!!)
>>companies deal with different products. Whether they started with them or
>>someone suggested them, it doesn't matter. My only suggestion is to
>>evaluate (exactly as Michael has stated) your needs for the network and
>>look to the future. If you don't feel qualified (you have questions about
>>products), then I would have someone PERSONALLY come in from an independent
>>contractor and advise you on what is the best solution for your individual