Re: Not creating renewal invoices ?

Dale E. Reed Jr. ( (no email) )
Wed, 25 Mar 1998 10:54:46 -0800

Graeme Slogrove wrote:
> What are the parameters for Emerald to create an invoice for a client
> - we have a client with an expiry date of 1st February on a monthly
> renewal basis, and cannot get Emerald to invoice him for the next
> term.
> Anything that needs to be looked at ?

Look for an exisiting invoice which has an end date higher than
the customers expiration date. Moving a customer's expiration
date back can cause this problem,

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |