Can't Invoice Next Term

John Lange ( )
Mon, 16 Feb 1998 19:52:50 -0600


Emerald 2.2.38

This problem just reared it's ugly little head.

We have about 10 out of 1000 customers that we cannot do an "Invoice Next
Term". Emerald also did "NOT" create an invoice for these customers at the
begining of the month.

Now "OF COURSE" these customers are calling & complaining that they didn't
get a bill - "Why are we cut off".

We run a nightly checkdb in SQL Tasks. And I ran Dale's checkdb script

We can still NOT do an invoice next term, it says "NO Invoices To Create".
Paid thru, Expire, etc are all set to 2/15/98. We should be able to do this.

In the past when we got one of these, we had to delete the account &
re-create them.

JOhn :}

John C. Lange, Sr. PALACE dot NET, INC. MICRO-TECH Computers, Inc.
608.742.1601 & 6980 2800 New Pinery Road Portage, WI 53901
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