Emerald doesn't bill on month boundaries. It bills on annivaersary
boundaries. If the rate for their service is set correctly and
they use more than specified in their billing cycle, then a charge
will be added to their account for it.
> Also, is there some way I can still view a customer's total hours of usage
> for a billing period if the calls history table has been deleted by
> accident?
No.
> (I'm holding off on upgrading to 2.2 because it's "use at your own risk"
> and I don't want to risk it!)
Its actually not that bad. I would recommend installing it on one
machine and trying it out. The consolidation is much better than 2.1.
Most (if not all) of our major sites are running 2.2, if that makes
you feel any better.
-- Dale E. Reed Jr. (daler@iea.com)_________________________________________________________________ IEA Software, Inc. | RadiusNT, Emerald, and NT FAQs Internet Solutions for Today | http://www.iea-software.com