Re: Printing problems in Emerald with CR6.0

Rich Sensale ( (no email) )
Fri, 23 Jan 1998 14:40:56 -0500

We are using 2.1.8 Emerald. Yes CR 6.0 works fine. It locks up when we try
to print an invocie right after you click yes on the "Do you wish to print
this invoice" prompt.

Kurt from your tech support called me but he didnt have any ideas. All of
our new reports are in 6.0 now so we can't go back to the 4.5 runtime
without losing access to them.

-----Original Message-----
From: Dale E. Reed Jr. <daler@iea.com>
To: emerald@emerald.iea.com <emerald@emerald.iea.com>
Date: Friday, January 23, 1998 2:13 PM
Subject: Re: Printing problems in Emerald with CR6.0

>> Rich Sensale wrote:
>>
>> Hi, just installed CR 6.0 on our billing machine. Made sure the right
>> crpe32.dll (file date 8/28/97) was in windows\system, and it locks up
emerald
>> when you try to print an invoice. Anyone else had this problem?
>
>By default the installation should have put crpe32.dll in the system
>directory. I assume you can use CR itself to edit/print? What
>version of Emerald are you using? Does any of the print window
>appear before it locks up?
>
>--
>Dale E. Reed Jr. (daler@iea.com)
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