Re: Can't generate invoice

Dale E. Reed Jr. ( (no email) )
Sat, 20 Dec 1997 10:11:17 -0800

Pat Augustine wrote:
> >I was just about to ask the same question. Now that I understand why that
> >is happening, my next question is how to get around this. The situation
> >that occasionally occurs is:
> > We bill a customer for 1 year of service on their credit card. They
> >decide that they only what to pay month to month, so we credit them for 11
> >months and change their expire date back. And of course no future
> >invoices. Is there a way around this
> You have a couple of choices.
> 1). Delete (or void) the year invoice and create a new monthly invoice for
> the period they've really paid for. I would then go into SQL and change the
> "date" field to the date of the original so it looks like it was created
> back then, but that's up to you.

Actually, just void the yearly invoice, change their pay period to
monthly, and use the Invoice next term to create the new monthly
invoice and pay that one.

The catch is that the invoice should be for the correct term,
because when you do financial reporting, if you are fudging
the dates, etc, your reports will not be accurate.

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |