-Ric
At 14:56 6/16/97 -0500, you wrote:
>Be careful not to mention pricing. It IS a FEDERAL offense! This is too
good of a list and Emerald is too good a company to have the overpowering
Fed's calling them.
>
>James A. Tucker
>
>-----Original Message-----
>From: Chuck Neville [SMTP:cneville@neville.net]
>Sent: Monday, June 16, 1997 2:45 PM
>To: ntisp@emerald.iea.com
>Subject: Re: 56K / X2 pricing
>
>I agree with the tech support idea. No other industry gives unlimited tech
>support forever.
>
>Chuck
>
>At 12:13 PM 6/16/97 -0700, you wrote:
>>We would like to charge maybe a $10 premium per month... but our
>>competitors aren't so we're locked.
>>
>>Another possibility. Why aren't we ALL (has to be ALL) giving 60 days
>>free support to a new signup and then charging $20 a call for it. We get
>>people who want endless tech support over the long term,... because they
>>"clean-up" their hard disk among other reasons.
>>
>>Tech support is a profit killer in this bus.
>>
>>
>
>
>Thanks
>
>Chuck Neville
>http://www.neville.net
>
> ----------------------------------------------------------
> NTISP Mailing List listserver@emerald.iea.com
>
>Attachment Converted: "F:\MAIL\ATTACHME\RE 56K X2 pricing"
>
=====================================================================
Richard Fink Tel: 415 381-0215
WorldPassage Fax: 415 381-0822
P.O.Box 2339 rfink@worldpassage.net
Mill Valley, CA 94942 http://www.worldpassage.net
WorldPassage is a Premier Internet Service Provider
owned and operated by RainTree Computer Systems, Inc.