Gen. Protection error!?

Barry Kiesz ( (no email) )
Thu, 19 Jun 1997 17:29:42 -0500

I am attempting to install a remote version of Emerald for my client's use.
For some reason the Emerald program will go through the authentication of
the user name and password, and it looks like it loads all the users in.
But when it's done, The accounts tab is blank.... and I mean blank! No
form boxes... nothing!! The other tabs look normal, but do take longer to
load. Once I flip through a few tabs, It creates a General Protection Fault
error.. The Emerald Admin program does the same thing...

Here is my system configuration:

P5-200
32MB Ram
WIN95
MS SQL 6.5 Configured for TCP/IP
(in the system tray) VShield for 95, First aid 97, ICQ, Netmeeting

For Emerald are running (and have tried) 2.0.8 , 2.1.11 , and 2.2.22? (the
secret one<G>)
Actually we tried the 2.2.22....(I think that's the version) first, and it
worked 1 time.

If someone could enlighten me on what could possibly be happening here, I
would appreciate it greatly!

Barry

Here is the crash log from First Aid97 :

----snip---

First Aid Crash Protector Problem Report - 06/19/97 17:07:04

User Description
================

Fault Description
=================
Emerald caused an "General Protection Fault" fault in module USER
at 17EF:0000546F.

Registers
=========
AX=0000 CS=17EF IP=546F FLGS=0212
BX=891C SS=0000 SP=0000 BP=893A
CX=0001 DS=0000 SI=0000 DX=170F
ES=124F DI=0000

Bytes at CS:IP
==============
F3 A5 73 01 A4 8E DA 5F 5E CA 0A 00 55 8B EC 56

Stack Dump
==========
0000:0000 - 0000 0000 0000 0000
0000:0008 - 0000 0000 0000 0000
0000:0010 - 0000 0000 0000 0000
0000:0018 - 0000 0000 0000 0000

Running Programs
================
Emerald C:\PROGRAM FILES\EMERALD\EMERALD.EXE
Ulsvc C:\WINDOWS\SYSTEM\ULSVC.EXE
Rtfixm32 C:\PROGRAM FILES\CYBERMEDIA FIRST AID\RTFIXM32.EXE
Fa_gd32 C:\PROGRAM FILES\CYBERMEDIA FIRST AID\FA_GD32.EXE
Fawgrd32 C:\PROGRAM FILES\CYBERMEDIA FIRST AID\FAWGRD32.EXE
Osa C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
Findfast C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\FINDFAST.EXE
Icq C:\PROGRAM FILES\ICQ\ICQ.EXE
Conf C:\PROGRAM FILES\NETMEETING\CONF.EXE
Vshwin32 C:\MCAFEE\VSHWIN32.EXE
As2tray C:\VOYETRA\AUDIOSTA\AS2TRAY.EXE
Explorer C:\WINDOWS\EXPLORER.EXE
Mprexe C:\WINDOWS\SYSTEM\MPREXE.EXE
WINOLDAP C:\WINDOWS\SYSTEM\WINOA386.MOD
MMTASK C:\WINDOWS\SYSTEM\mmtask.tsk
MSGSRV32 C:\WINDOWS\SYSTEM\MSGSRV32.EXE
MNMNET C:\PROGRA~1\NETMEE~1\MNMNET.EXE
KERNEL32 C:\WINDOWS\SYSTEM\KRNL386.EXE

Memory
======
Free USER Memory : 61%
Free GDI Memory : 91%
Memory Utilization : 100%
Total Physical Memory : 32 MB
Available Physical Memory : 1 MB
Total Page File : 728 MB
Available Page File : 708 MB
Total Virtual Memory : 2,044 MB
Available Virtual Memory : 2,030 MB

Drives
======
A: - Removable
C: - Fixed, 2,047 MB Total, 707 MB Free
D: - Fixed, 968 MB Total, 968 MB Free
E: - CDROM

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