-----Original Message-----
From: Lee Levitt [SMTP:Lee.Levitt@software.com]
Sent: Friday, March 21, 1997 8:20 AM
To: ntisp@emerald.iea.com
Subject: RE: post.office 3.0 is coming
Guys,
And by the way, I don't know if you've noticed that other server companies
are raising their prices as well...this *is* a competitive market, but it's
impossible to stay in business building and supporting servers for 20,000
users at $500 a copy.
[Andrew:] Funny, sendmail supports 20,000 users, bugs get fixed quick, support
is outstanding (using the traditional Internet Support Method), AND it's FREE
We do believe that our product is one of the best out there...and I haven't
seen anyone disagree with that. We also have the second largest installed
base of servers out there, just behind Netscape (and you know where they
got their server, right? <g>)
[Andrew:] Let me be the first......it's no where near being the best out
there, when you can't get support, email questions are fobbed off etc, and
the server has bad flaws, its definately not the best. (Hmmm starting to
sound like a Microsoft product, Your not owned by Microsoft are you??)
In addition, our technical support continues to receive lots of positive
comments from people like you...and we believe that our tech support
department is unbeatable.
[Andrew:] unbeatable, more like unreachable.....
I understand that you'd like us to keep our product priced low. If we did,
though, we couldn't afford to continually improve and enhance Post.Office
and provide the level of support you've gotten over the past several years.
[Andrew:] Well please do some of this continual enhancement and fix the
damn SPAMMING problem!!!!!!
So what do you think is fair? Where do we draw the line between small ISPs,
for whom cash is tight, and larger ISPs, for whom cash is also tight...but
they've got a bit more of it...? Should we give our product away to one
group, but not to another? Help me with the rationale here...
[Andrew:] How about a reasonable priced product that performs well,
software.com is raising it's prices per user, and the ISP/IAP's are having
to lower their prices to stay competitive.....Does software.com want it's
customers to either switch to another product OR go out of business?
I do appreciate your input and feedback...we want to continue to build
world class products and work with high quality ISPs such as yourselves...
Further constructive comments appreciated, either on the list or
private...flames ignored...
[Andrew:] I hope you don't think this is a full on flame, it isnt I *WANT*
to continue to use Post.Office, but it's just not upto scratch in pricing
or support (read bugfixing)
Andrew
--andreww@ozsurf.net.auAndrew Whittle - Ph: (03) 9425 9111 Fax: (03) 9425 9114OzSurf Network Manager - http://home.ozsurf.net.au/~andrew
------ =_NextPart_000_01BC35DE.220B0290Content-Type: application/ms-tnefContent-Transfer-Encoding: base64
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
------ =_NextPart_000_01BC35DE.220B0290--