> I have been trying to create a invoice for an existing customer and when I
> do it creates an invoice that is showing paid. Any ideas? I need to
> extend his account but it is not happening.
Paid? How are you verifying/seeing that it is paid? An invoice itself
is never really paid, the line items of the invoice are. Emerald checks
to see if all line items of the invoice are paid, to tell whether the
invoice itself is fully paid or not.
What version of Emerald are you using, also?