Re: Overtime Charging.

Dale E. Reed Jr. ( (no email) )
Sun, 06 Apr 1997 22:19:12 -0700

David Khoury wrote:
> Hi ... first month has gone by with Emerald being used here. Woohoo!!
> Now comes the billing time. I tried doing a batch invoice and found that
> Emerald isn't calculating the overtime charges. There are definitely people
> that have gone overtime.

First, you should upgrade to atleast 2.1.9. Then you need to run the
charges button
from the batch tab, BEFORE creating the renewals.

> The only type of invoicing that worked was "Renewal". I tried the others,
> but they said that there were no invoices to create!!

Which should be correct, unless you have CC pay metyhod accounts.

> Of course, with the renewal, only the "Cost" charge appeared. The regular
> charge and overtime charge just didn't appear anywhere.

Thats most likely because you didn't run the charge first.