Re: Errors in my accounts

Dale E. Reed Jr. ( (no email) )
Wed, 02 Apr 1997 13:56:49 -0800

Franco Nogarin wrote:
> Recently I have been experiencing errors related to pay periodsk, here is
> an example,
> I search for a user (A long time customer), I open the account and get an
> OK box with this message:
> Previous Pay Period not available for this group
> then I click ok and click on the billing tab and get another OK box saying:
> payment period for this master account is set incorrectly, I click ok and
> get this:
> pay period not found, I click ok and see that the payperiod box is blank.
> any ideas why this is? when I check it in ISQL_W all accounts have an
> entry.

For 2.0.75, I believe there were some problems with hanlding groups
For 2.1.8, you most like have the groups set wrong. Go into the Emerald
admin and for Pay Periods, Services, and Regions make sure the Group
list is set to Global.

-- Dale E. Reed Jr.  (       IEA Software, Inc.      |  RadiusNT, Emerald, and NT FAQs Internet Solutions for Today  |