Re[2]: Adding Charge to MBR

Richard J. Sears ( (no email) )
Thu, 27 Feb 1997 15:09:46 -0800

Dale,

Adding the Emerald System ODBC DSN took care of the printing problem.
Thanks :-)


On Thu, 27 Feb 1997 10:04:19 -0800
"Dale E. Reed Jr." <daler@iea.com> wrote:

> Richard J. Sears wrote:
> >
> > I am running 2.0.88 and I am having the following little problems:
> >
> > 1) When attempting to print any invoices or MBR records, Emerald returns
> > the floowing error:
> >
> > Emerald Print Error
> > 20536: Unable to connect: incorrect log on parameters
>
> Do you have an "Emerald" ODBC DSN setup and pointing to the
> Emerald database? Do you have a system, user or both?
> You should only have a system OR user Emerald DSN.
> 
> > 2) When in the MBR Screen, I select Charge to apply a onetime charge to
> > the record. I select one of the predefined charges, like a setup fee,
> > and click create. Nothing happens. Nothing is added to the invoice or
> > the billing information. How do I use this function.
>
> I'll have to check into this one. I am pretty sure we use this
> regularly without a problem.
> 
> > And finally a question: What report (.rpt) file is the e-mail invoice
> > based upon. I looked at each .rpt file in the emerald directory using
> > Crystal Professional and none of them matched the invoice that Emerald E
> > -Mails out. I am just overlooking it?
>
> Isn't not based on a rpt file. It might be in a later version, but
> currently certain parts are hard coded. 2.0.86 and higher allow
> you to insert text into the header, body, and footer of the
> emails, though. See the changes.txt for info.
>
> --
> Dale E. Reed Jr. (daler@iea.com)
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-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=--=
Richard J. Sears
System Administrator
Web Communications Concepts
rsears@webcc.net