Hi Todd,
Didn't find it in the release scripts, but found a copy on their ftp
site. I assume this is the one you are referring to? This will work with
the Emerald 2.5 database? Just don't want to screw something up. :)
--Ben
At 09:50 AM 9/9/02, you wrote:
>Sounds like the ports need to be updated. This happens to us everytime
>we add lines. We just keep running the updtport.sql script once a day.
>They eventually come back up.
>
>
>Todd
>-----Original Message-----
>From: emerald-request@iea-software.com
>[mailto:emerald-request@iea-software.com] On Behalf Of Ben Conner
>Sent: Monday, September 09, 2002 10:37 AM
>To: emerald@iea-software.com
>Subject: [Emerald] Online view not working
>
>
>Hi,
>
>Not sure if this is a RadiusNT issue or Emerald, but here's what's
>happening:
>
>I switched providers recently and had to renumber. The RAS (PM3) was
>(is) behind a firewall in both locations, so the internal IP address it
>has didn't change (10.0.0.3).
>
>In the old location, the Online view showed users logged on. In the new
>one, it doesn't. They don't have problems authenticating, but just
>don't show up.
>
>To make sure it wasn't a permissions issue, I've also tried logging in
>to Emerald with SA with no change.
>
>I'm using Emerald 2.5.342 w/ RadiusNT vsn 2.5.217.
>
>Details
>
> 1. PM3 is set to 10.0.0.3 behind a firewall. It goes out through the
>firewall and is reported as 10.0.0.3 to RadiusNT (NAS-Identifier =
>10.0.0.3)
>
> 2. The entry I have in Emerald Admin for this NAS is:
>
> Server Address: 209.144.99.1 (The address of the firewall)
> Ports 47 Modems 47
> Pool Start: 209.144.99.65
> Pool End: 209.144.99.113
>
> 3. Server Ports have been defined (0-46) but have no activity on them.
>
>Users are getting authenticated, and accounting records generated.
>Sample for both:
>
>Tue Sep 03 20:37:37 2002
> Acct-Session-Id = "08000159"
> User-Name = "citytow"
> NAS-Identifier = 10.0.0.3
> NAS-Port = 10
> NAS-Port-Type = Async
> Acct-Status-Type = Start
> Acct-Authentic = RADIUS
> Connect-Info = "40000 LAPM/V42BIS"
> NAS-Port-DNIS = "0164"
> Caller-Id = "7146365432"
> User-Service = Framed-User
> Framed-Protocol = PPP
> Framed-Address = 209.144.99.92
> Acct-Delay-Time = 0
>
>Tue Sep 03 20:38:22 2002
> Acct-Session-Id = "0800014B"
> User-Name = "tom"
> NAS-Identifier = 10.0.0.3
> NAS-Port = 4
> NAS-Port-Type = Async
> Acct-Status-Type = Stop
> Acct-Session-Time = 1246
> Acct-Authentic = RADIUS
> Connect-Info = "44000 LAPM/V42BIS"
> Acct-Input-Octets = 1091994
> Acct-Output-Octets = 153678
> NAS-Port-DNIS = "0164"
> Caller-Id = "7145346813"
> Acct-Terminate-Cause = Lost-Carrier
> LE-Terminate-Detail = "Lost Carrier"
> User-Service = Framed-User
> Framed-Protocol = PPP
> Framed-Address = 209.144.99.96
> Acct-Delay-Time = 0
>
>
>Any suggestions where to start looking for this one?
>
>Thanks much!
>
>--Ben
>
>+-----------------------------------------------------------------------
>---+
>+ Ben Conner ben@webworldinc.com
>+
>+ Web World, Inc. (888) 206-6486 voice
>+
>+ PO Box 6548-107
>+
>+ Orange, Ca 92863
>+
>+-----------------------------------------------------------------------
>---+
>
>
>------------
>
>This is a user supported list. If you require assistance from IEA Software's
>Support Engineers, please check out our Support resources at
>http://www.iea-software.com/support.
>
>For more information about this list (including removal) go to:
>http://www.iea-software.com/support/maillists/liststart
+--------------------------------------------------------------------------+
+ Ben Conner ben@webworldinc.com +
+ Web World, Inc. (888) 206-6486 voice +
+ PO Box 6548-107 +
+ Orange, Ca 92863 +
+--------------------------------------------------------------------------+
--=====================_60611905==_.ALT
Content-Type: text/html; charset="us-ascii"
Hi Todd,
Didn't find it in the release scripts, but found a copy on their ftpsite. I assume this is the one you are referring to? Thiswill work with the Emerald 2.5 database? Just don't want to screwsomething up. :)
--Ben
At 09:50 AM 9/9/02, you wrote:
>Sounds like the ports need to be updated. This happens to useverytime
>we add lines. We just keep running the updtport.sql script oncea day.
>They eventually come back up.
>
>
>Todd
>-----Original Message-----
>From: emerald-request@iea-software.com
>[mailto:emerald-request@iea-software.com]On Behalf Of Ben Conner
>Sent: Monday, September 09, 2002 10:37 AM
>To: emerald@iea-software.com
>Subject: [Emerald] Online view not working
>
>
>Hi,
>
>Not sure if this is a RadiusNT issue or Emerald, but here'swhat's
>happening:
>
>I switched providers recently and had to renumber. The RAS(PM3) was
>(is) behind a firewall in both locations, so the internal IP addressit
>has didn't change (10.0.0.3).
>
>In the old location, the Online view showed users logged on. Inthe new
>one, it doesn't. They don't have problems authenticating, butjust
>don't show up.
>
>To make sure it wasn't a permissions issue, I've also tried loggingin
>to Emerald with SA with no change.
>
>I'm using Emerald 2.5.342 w/ RadiusNT vsn 2.5.217.
>
>Details
>
> 1. PM3 is set to 10.0.0.3 behind a firewall. Itgoes out through the
>firewall and is reported as 10.0.0.3 to RadiusNT (NAS-Identifier=
>10.0.0.3)
>
> 2. The entry I have in Emerald Admin for this NASis:
>
> Server Address:209.144.99.1 (The address of the firewall)
> Ports 47 Modems 47
> Pool Start: 209.144.99.65
> Pool End: 209.144.99.113
>
> 3. Server Ports have been defined (0-46) but have no activityon them.
>
>Users are getting authenticated, and accounting recordsgenerated.
>Sample for both:
>
>Tue Sep 03 20:37:37 2002
> Acct-Session-Id ="08000159"
> User-Name ="citytow"
> NAS-Identifier = 10.0.0.3
> NAS-Port = 10
> NAS-Port-Type = Async
> Acct-Status-Type = Start
> Acct-Authentic = RADIUS
> Connect-Info = "40000LAPM/V42BIS"
> NAS-Port-DNIS ="0164"
> Caller-Id ="7146365432"
> User-Service = Framed-User
> Framed-Protocol = PPP
> Framed-Address =209.144.99.92
> Acct-Delay-Time = 0
>
>Tue Sep 03 20:38:22 2002
> Acct-Session-Id ="0800014B"
> User-Name = "tom"
> NAS-Identifier = 10.0.0.3
> NAS-Port = 4
> NAS-Port-Type = Async
> Acct-Status-Type = Stop
> Acct-Session-Time = 1246
> Acct-Authentic = RADIUS
> Connect-Info = "44000LAPM/V42BIS"
> Acct-Input-Octets = 1091994
> Acct-Output-Octets = 153678
> NAS-Port-DNIS ="0164"
> Caller-Id ="7145346813"
> Acct-Terminate-Cause =Lost-Carrier
> LE-Terminate-Detail = "LostCarrier"
> User-Service = Framed-User
> Framed-Protocol = PPP
> Framed-Address =209.144.99.96
> Acct-Delay-Time = 0
>
>
>Any suggestions where to start looking for this one?
>
>Thanks much!
>
>--Ben
>
>+-----------------------------------------------------------------------
>---+
>+ BenConner ben@webworldinc.com
>+
>+ Web World,Inc. (888) 206-6486 voice
>+
>+ PO Box 6548-107
>+
>+ Orange, Ca 92863
>+
>+-----------------------------------------------------------------------
>---+
>
>
>------------
>
>This is a user supported list. If you require assistance from IEASoftware's
>Support Engineers, please check out our Support resources at
>http://www.iea-software.com/support.
>
>For more information about this list (including removal) go to:
>http://www.iea-software.com/support/maillists/liststart
+ BenConner ben@webworldinc.com +
+ Web World,Inc. (888) 206-6486voice +
+ PO Box6548-107 +
+ Orange, Ca 92863 +
+--------------------------------------------------------------------------+
--=====================_60611905==_.ALT--