RE: [Emerald] Upgrading users services and moving services from 1 MRB to another

Dale E. Reed Jr. ( (no email) )
Tue, 27 Aug 2002 16:44:50 -0700

> In the past with Emerald 2.5 when we upgraded a users service, we
> would just
> change the service and save, but, that would cause all kinds of accounting
> problems... What is the recommended method for upgrading a
> service in 4.5?
> Closing the old service out, producing credits then adding the new one in?

I believe you could probably cancel the service, edit it to the
new type and then reactivate it. That should handle the credits
correctly.

> Also, How do you move 1 server from 1 MBR to another in 4.5 now?

YOu would have to manually move it. Service moves didn't make it
into Emerlad v4. :(

Dale

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