Ascend NASes have a default idle-timeout set to 1200 seconds (2 minutes).
This can be changed in the NAS, but can also be overridden by radius
settings (as you just confirmed).
> > From: <email@example.com>
> > > - a quick question about ISDN connections. We have a user who is
> > > loging in on a dial-on-demand ISDN service. They authenticate via a
> > > plan set up in Emerald Admin and everything functions correctly. If
> > > I transcribe the same Radius attributes to the "Radius" tab in the
> > > services tab sheet of the customers MBR they can only remain
> > > connected for approx. 2.5 minutes before being disconnected - what an
> > > I missing?
> > You need to make sure that if you're assigning specific information to
> > one customer, you have to have all relevant radius information listed
> > It doesn't mix and match what you have there + the radius defaults for
> > service type. Specifically, you're probably missing an Idle-Limit (or
> > Ascend-Idle-Limit) setting, so the NAS is using its default setting
> > What kind of NAS is it?
> > Josh
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> > http://www.iea-software.com/support/maillists/liststart
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