Re: [Emerald] How to tell when customer canceled?
Randy Martin ( IEAEmerald@austintx.net )
Mon, 31 Jul 2000 15:45:12 -0500
At 01:17 PM 7/31/2000 -0400, you wrote:
>Does anyone know how to find the date when a customer canceled?
>The closest I can find is "last modified date" but that is far from
>(We currently rely on techs adding a comment that lists the date of
>For more information about this list (including removal) go to:
We always enter an incident when someone cancels and have the incident
emailed to a cancellation mailbox as well. This seems to work well.
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