I tried that! I selected the invoice as a renewal but the same thing
happened again.
Ms. Dixita Shah
----- Original Message -----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: <emerald@iea-software.com>
Sent: Wednesday, March 29, 2000 9:22 PM
Subject: Re: [Emerald] Re: Invoicing
> Dixita Shah wrote:
> >
> > Hello Josh,
> >
> > The Emerald version we are using is 2.5.329 and it does not ask us if we
> > want to unassociate the charges.
> >
> > Also, if anyone can help with this. I have a customer for whom I would
like
> > to invoice for a modem for example. So, I go to new invoice and add the
> > price of the modem etc and then save. It shows up in the MBR history
but it
> > comes in as paid??? You can see it as an invoice in the history section
but
> > if I go to billing the MBR has no balance payment and the invoice also
shows
> > up as paid.
> >
> > Any assistance will be appreciated!
>
> There are two types of manual invoices in Emerald. The default is
> a stand alone invoice that doesn't affect the account. That is the
> one that you are creating. If you change the type to renewal, then
> it will affect the balance of the account.
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc. www.iea-software.com
>
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