> That's strange, I have the opposite problem - I can get all of my units
> except Ascend 4048 and Cisco 5300's to show up.
>
> Duane.
>
> -----Original Message-----
> From: emerald-request@iea-software.com
> [mailto:emerald-request@iea-software.com]On Behalf Of webmaster
> Sent: Monday, May 22, 2000 3:21 PM
> To: emerald@iea-software.com
> Subject: [Emerald] Not showing up online.... Help
>
> We just built a new sql/radius box for emerald and radius nt 2.5, We made a
> backup of the database and restored it to the new server. cand then changed
> the ip address for accounting and authentication on each of the modem units.
> (ascend 4048, pm3, and Bay 5399) now the users can log on using the new
> server but they dont show as online except on the ascend 4048's. I have
> checked the secret and still nothing.
>
> Please help.
>
> Ken
>
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Hi,
Think I found an answer possibly.
I had to do some work on my 3com TC Hub and when it was brought back up and
after re-porting (not reporting) it, it was no longer accepting most of the
accounting packets. Users were not showing up in On-line or in the Calls for
Time Online. This is obviously critical for time billing so I dug a little
deeper.
Running RadiusNT in debug mode showed me that I was getting a great number of
refusal for duplicate packets in "pk_calls". Looking at the calls Table revealed
that it was indeed trhowing a great number of Account Session IDs into it.
I then learned how to use the Trim Feature in the Database Maintenance section
of Admin.
I trimmed at 1 month and poof, everyone is back.
Dale,
Could we get a description of what causes this so I can avoid it in the future?
Is it the re-porting or what?
----------------------------------------------------------Thank You,Brian DooleyClassic Servicehttp://www.classicservice.net
`````````````````````````````````````````````````````````` - Man cannot survive except by gaining knowledge, and reason is his only means to gain it.-
Ayn Rand
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