Thanks. This must be what has happened. I do need to track the online time.
Do you have a copy of the scripts you use to accomplish this?
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Thanks,
TKT
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----- Original Message -----
From: "Paul Bennett" <pbennett@tnns.net>
To: <emerald@iea-software.com>
Sent: Wednesday, May 24, 2000 2:27 PM
Subject: Re: [Emerald] Radius will not acknowledge STOP account record
> we run into this a lot when a machine needs to be rebooted here is what i
> have found
>
> when the nas restarts it reuses session id #'s in the calls tables and
when
> the start records are deleted each night the sessionid's are recorded
> correctly as a new call then whenm the stop record comes in it sees one
> there with the same id and gets rejected there fore the call never gets
> stopped in the eyes of the calls table we ussually just del the calls
> assoiated with that nas when ever this happens that way there are no
> duplicates in the calls tables or you can run a script th modify the
> existing session ids for that nas if you need to keep track of time online
>
>
> ----- Original Message -----
> From: "TKT" <ttuttle@nckcn.com>
> To: "Emerald Discussion" <emerald@iea-software.com>
> Sent: Wednesday, May 24, 2000 1:39 PM
> Subject: [Emerald] Radius will not acknowledge STOP account record
>
>
> > This is an odd development today. We had to take one of our NASs, 3Com
> Total
> > Control, off-line because of electrical power work. When we restarted
the
> > NAS, having changed nothing in the NAS, nothing in Radius nor anything
in
> > SQL; RadiusNT/Emerald refuses to acknowledge any users' disconnects even
> > though a STOP record is sent. SNMP Concurrency will not work either. If
I
> > point that NAS to our old "reliable" RADIUS backup, everything works
> > perfectly. I have restarted the NAS, RadiusNT and SQL server, and still
> when
> > anyone dials into that NAS, disconnects as usual, RadiusNT/Emerald will
> keep
> > them listed with an AccountStatus of 1 and not let them connect again
> until
> > I manually clear them from the Emerald on-line. I have included the
> > Accounting log and Authentication log I recorded to illustrate. When I
> > dialed in and disconnected the NAS shows the connection as gone, but
> > RadiusNT/Emerald holds the connection open forever.
> >
> > Auth Log...
> >
> > radrecv: Request from host cefd3c14 (tcm-belleville) code=1, id=121,
> > length=96 User-Name = "testboy"
> > Challenge-Response =
> > "\003V\026\352\351\275\371\365\374\035!\303\323[v>d"
> > NAS-Identifier = 206.253.60.20
> > NAS-Port = 267
> > Acct-Session-Id = "17432578"
> > User-Service = Framed-User
> > Framed-Protocol = PPP
> > Caller-Id = ""
> > NAS-Port-DNIS = "5057"
> > NAS-Port-Type = Async
> > May 23 19:14:40 2000 [INFO]: SQL Statement: {CALL RadGetConfigs(2489)}
> > Checking for duplicate logins.
> > May 23 19:14:40 2000 [INFO]: SQL Statement: {CALL
> RadCheckOnline('testboy')}
> > May 23 19:14:40 2000 [INFO]: testboy found on-line 0 time(s).
> > Sending Ack of id 121 to cefd3c14 (tcm-belleville) User-Service =
> > Framed-User
> > Framed-Protocol = PPP
> > Session-Timeout = 18000
> > Idle-Timeout = 900
> > Class = "IEAS1\00424892\0019"
> > Resp Time: 32 Auth: 28/6 -> 34 Acct: 76/0/0 -> 76
> >
> > radrecv: Request from host cefd3c14 (tcm-belleville) code=1, id=123,
> > length=96 User-Name = "testboy"
> > Challenge-Response =
"\003\202\332\313\351W\305\032\372'o/\223\0278Oq"
> > NAS-Identifier = 206.253.60.20
> > NAS-Port = 265
> > Acct-Session-Id = "17301506"
> > User-Service = Framed-User
> > Framed-Protocol = PPP
> > Caller-Id = ""
> > NAS-Port-DNIS = "5057"
> > NAS-Port-Type = Async
> > Checking for duplicate logins.
> > May 23 19:15:13 2000 [INFO]: SQL Statement: {CALL
> RadCheckOnline('testboy')}
> > May 23 19:15:13 2000 [INFO]: testboy found on-line 1 time(s).
> > May 23 19:15:13 2000 [INFO]: SQL Statement: {CALL
> > RadCheckOnlineSNMP('testboy')}
> > Sending Reject of id 123 to cefd3c14 (tcm-belleville) May 23 19:15:13
2000
> > [NOTICE]: User: testboy already logged onto system 1 time(s).
> > Resp Time: 16 Auth: 32/8 -> 40 Acct: 85/0/0 -> 85
> >
> > Acct Log...
> > radrecv: Request from host cefd3c14 (tcm-belleville) code=4, id=200,
> > length=116 Class = "IEAS1\00424892\0019"
> > User-Name = "testboy"
> > NAS-Identifier = 206.253.60.20
> > Acct-Status-Type = Start
> > Acct-Session-Id = "17432578"
> > Acct-Delay-Time = 0
> > Acct-Authentic = RADIUS
> > User-Service = Framed-User
> > NAS-Port-Type = Async
> > NAS-Port = 267
> > Caller-Id = ""
> > NAS-Port-DNIS = "5057"
> > Framed-Protocol = PPP
> > Framed-Address = 209.42.75.184
> > Sending Accounting Ack of id 200 to cefd3c14 (tcm-belleville)
> > Resp Time: 0 Auth: 28/6 -> 34 Acct: 77/0/0 -> 77
> >
> > radrecv: Request from host cefd3c14 (tcm-belleville) code=4, id=201,
> > length=152 Class = "IEAS1\00424892\0019"
> > User-Name = "testboy"
> > NAS-Identifier = 206.253.60.20
> > Acct-Status-Type = Stop
> > Acct-Session-Id = "17432578"
> > Acct-Delay-Time = 0
> > Acct-Authentic = RADIUS
> > User-Service = Framed-User
> > NAS-Port-Type = Async
> > NAS-Port = 267
> > Caller-Id = ""
> > NAS-Port-DNIS = "5057"
> > Framed-Protocol = PPP
> > Framed-Address = 209.42.75.184
> > Acct-Session-Time = 4
> > Acct-Terminate-Cause = User-Request
> > Acct-Input-Octets = 329
> > Acct-Output-Octets = 272
> > Acct-Input-Packets = 13
> > Acct-Output-Packets = 12
> > Sending Accounting Ack of id 201 to cefd3c14 (tcm-belleville)
> > Resp Time: 0 Auth: 28/7 -> 35 Acct: 78/0/0 -> 78
> > ===========
> >
> > Any ideas? Why is the STOP record, that works for all other NAS's, not
> > updating the calls table.
> >
> >
> > =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> > Thanks,
> > TKT
> > =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >
> >
> > For more information about this list (including removal) go to:
> > http://www.iea-software.com/support/maillists/liststart
>
>
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