Re: [Emerald] INTERMITTANT CALLS ONLINE
Dale E. Reed Jr. ( (no email) )
Wed, 22 Mar 2000 17:24:58 -0800
Malcolm Joosse wrote:
>
> Hello,
> I posted a problem about a week ago that I got no replys for.
> I have been trying to get a pattern for this problem but no pattern exists.
> We have 3 x MAX6000's in 3 cities all connected to our EM/RNT box using SQL
> 6.5.
> In the calls online I see about 30% of my customers that are connected.
> It is weird that I see new and existing connections only for some
> connections and for both my ISDN and POTS clients.
> It is also not limited to individual customers, sometimes I see them and
> sometimes I don't.
> Please help as we use this online option to monitor our connections all day
> and it is a pain to keep using MaxStat to check the connections.
> Currently I have 21 people in Emerald Online but 64 connections to my
> MAX'es, I have tried an entire reboot without sucsess.
Are you getting the accounting records for the users who are not showing
up on-line? What is the accounting timeout on your MAX? How many
records
does your calls table have? What response times are you seeing in -x15
debug mode?
--
Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com
For more information about this list (including removal) go to:http://www.iea-software.com/support/maillists/liststart