Re: [Emerald] Re: Emerald.exe 2.5.322

Dale E. Reed Jr. ( (no email) )
Thu, 17 Feb 2000 15:28:16 +0000

PowerNet wrote:
>
> I still don't understand why it is trying to bill 196 vs 21
> Does this mean users are getting free service?

No. It means users are not getting billed. :(

> *********** REPLY SEPARATOR ***********
>
> On 2/17/00, at 2:53 PM, Dale E. Reed Jr. wrote:
>
> >PowerNet wrote:
> >>
> >> I upgraded to 2.5.327 yesterday. I also have 322.
> >>
> >> We did our batch this morning and it wanted to invoice 196 services for the day, which we knew was way off for todays billing.
> >> We tried with both 327 and 322 with the same result.
> >> We then loaded 300 which we have been using fine for months, and it invoiced the 21 services that it should have.
> >>
> >> Why did it try to bill 196 services?
> >>
> >> We are baffled and cannot keep using the newer versions if they cause us trouble, but the new features are nice.
> >
> >Its sorta covered here:
> >
> >v2.5.313 - 11/3/99
> >
> >* The batch criteria was checking the maExpireDate rather than the
> > billed thru date to determine customers that needed to be billed
> > for certain autobatch processed.
> >
> >
> >What this means is, that it was possible for Emerald to NOT bill
> >a customer. The numbers in 2.5.327 should be correct.
> >
> >
> >
> >--
> >
> >Dale E. Reed Jr. Emerald and RadiusNT
> >__________________________________________
> >IEA Software, Inc. www.iea-software.com
> >
> >For more information about this list (including removal) go to:
> >http://www.iea-software.com/support/maillists/liststart
>
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-- 

Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com

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