Re: [Emerald] Re: Emerald.exe 2.5.322

PowerNet ( (no email) )
Thu, 17 Feb 2000 10:09:52 -0500

I still don't understand why it is trying to bill 196 vs 21
Does this mean users are getting free service?

*********** REPLY SEPARATOR ***********

On 2/17/00, at 2:53 PM, Dale E. Reed Jr. wrote:

>PowerNet wrote:
>>
>> I upgraded to 2.5.327 yesterday. I also have 322.
>>
>> We did our batch this morning and it wanted to invoice 196 services for=
the day, which we knew was way off for todays billing.
>> We tried with both 327 and 322 with the same result.
>> We then loaded 300 which we have been using fine for months, and it=
invoiced the 21 services that it should have.
>>
>> Why did it try to bill 196 services?
>>
>> We are baffled and cannot keep using the newer versions if they cause us=
trouble, but the new features are nice.
>
>Its sorta covered here:
>
>v2.5.313 - 11/3/99
>
>* The batch criteria was checking the maExpireDate rather than the
> billed thru date to determine customers that needed to be billed
> for certain autobatch processed.
>
>
>What this means is, that it was possible for Emerald to NOT bill
>a customer. The numbers in 2.5.327 should be correct.
>
>
>
>--
>
>Dale E. Reed Jr. Emerald and RadiusNT
>__________________________________________
>IEA Software, Inc. www.iea-software.com
>
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