Thank you
Malcolm
-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com]On Behalf Of Josh Hillman
Sent: Thursday, February 17, 2000 12:29 AM
To: emerald@iea-software.com
Subject: Re: [Emerald] Counting Calls
From: Malcolm Joosse <malcolm@hotline.net.au>
> Our beloved Telco has started charging timed calls illegally and it seems
> some of my modem customers have been affected.
> I have Emerald 2.5 and Crystal 7 pro but have no idea how to use Crystal
> except to design invoices.
> Can someone please tell me how I can extract the amount of calls by
> customers I know the info is there.
> Can someone please also point me to a how to use Crystal book or video
> etc....
> I am currently counting the calls in the Time-On area and some are making
> >200 per month and it is taking awhile to count.
If you can be a bit more specific about what details you want, I can
probably provide a SQL script or two (I probably already have them) that
will do what you're looking for. Although I do have CR Pro 6.0, I usually
only use it to modify existing .rpt files...
Josh
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