[Emerald] BIlling question

Sun, 13 Feb 2000 14:15:28 +1100

Would anyone be able to help with this...

We have a customer who was billed on an incorrect plan, the invoice
was voided and the plan changed, however re-invoicing just recreates
the same charge on the invoice - in fact regardless of what plan he
is on the overage charge is the same. Is there anyway to reset this?

Unix Systems Administrator

+61 3 9873 0155
+61 3 9720 7467 (fax)

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