Re: [Emerald] Problems with Manual Invoices

david leigh ( (no email) )
Sat, 22 Jan 2000 07:55:00 +0800

Thanks for the response Dale.

Just to clarify one thing - are you saying that the balances should *not* be
increased by manual invoices, and also not invoiced by decreasing them?
IE that the intended behaviour of Emerald is to have the balance figure
reflect only things like renewal charges etc... but not once off manual

David Leigh

-----Original Message-----
From: Dale E. Reed Jr. <>
To: <>
Cc: <>
Date: Saturday, January 22, 2000 5:52 AM
Subject: Re: [Emerald] Problems with Manual Invoices

>david leigh wrote:
>> We are 25 users away from purchasing another 1000 MBR licences for
>> I'm nervous about doing so because I still haven't got an answer
>> the problem of manual invoices not being added to the Balance, but being
>> subtracted from the balance when voided.
>> 1) Can you confirm that this bug (which is a known bug from what is said
>> this lists archives) is repaired?
>> 2) Can you tell me how to fix it on my installation (2.5.322 on SQL 7)
>There is a problem with manual invoice's of type invoice changing the
>balance on a void (they should not). I'll try to get a fix to support
>later today for it.
>Dale E. Reed Jr. Emerald and RadiusNT
>IEA Software, Inc.
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