Re: [Emerald] URGENT: Billing Oddities
Dale E. Reed Jr. ( (no email) )
Thu, 20 Jan 2000 23:00:32 -0800
wilson@dagupan.com wrote:
>
> As an added note the billing oddities thread. Can anyone help me out here?
>
> We tried testing the primary and overtime feature for billing. We selected
> both options and put in the rates corresponding to the charges we want. This
> account does not have a monthly charge. The test account is billed only for
> the time it uses.
>
> in our example:
>
> Name:Promo
> standard time :0 over interval 3600
> standard interval:3600 over charge 40
> standard charge: 40
>
> Primary
>
> start 8:00 regular charge 80
> stop 16:00 over charge 80
>
> The problem here is that on the next billing statement, the account is
> charged 0.00!
> the account is on a balance forward , monthly billing method.
Did you run a consolidation/pre-charge before doing the billing?
If you didn't, no usage charges were calculates. You might need
to do a manual calls update in the admin before the consolidation
will work as well.
--
Dale E. Reed Jr. Emerald and RadiusNT__________________________________________IEA Software, Inc. www.iea-software.com
For more information about this list (including removal) go to:http://www.iea-software.com/support/maillists/liststart