We installed Emerald 2.5.322 and are using a temporary license key. We use
SQL Server 6.5 with service pack 5a on Windows NT Server 4.0 with SP4.
Installation went smoothly. Then we did the following :
1. Opened Emerald Admin
2. Click on General
3. Inputted Domain
4. Inputted 3 new billing groups
5. Closed Emerald Admin
6. Reopened Emerald Admin
7. Click on General
8. Clicked on Billing Groups tab
9. Clicked on one of the billing groups
10. Click on the Accounting button
Then we got the following error :
DBLibrary Error : 10038 Attempt to initiate a new SQL Server operation with
Can't open ChargeTypes table
We checked in SQL Server 6.5's SQL Enterprise Manager and checked the
Current Activities. We saw some unfinished INSERT's.
What could this be ? Do the older versions have this bug ? Has a fix already
been posted ?
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