Re: [Emerald] Email Failed CC Customers ATTN Dale

Administrator ( (no email) )
Tue, 11 Jan 2000 16:06:14 -0500

Here you go Dale, as you guessed all declines are "7"

John

25096,7,N,NDECLINED RRA VC000001695,NDECLINED RRA
VC000001695
25097,7,N,NDECLINED RRA VC000001695,NDECLINED RRA
VC000001695
25098,7,N,NDECLINED RRA VC000016956,NDECLINED RRA
VC000016956
25099,7,N,NDECLINED RRA VC000001695,NDECLINED RRA
VC000001695
25100,4,00,Authorized,Y011901

----- Original Message -----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: <emerald@iea-software.com>
Sent: Tuesday, January 11, 2000 1:46 PM
Subject: Re: [Emerald] Email Failed CC Customers

> Administrator wrote:
> >
> > > So the approvals are going out, but the rejects are not? What does
> > > your CC Batch.txt show for the rejects? Are you using IC Verify?
> >
> > The CCBatch.txt shows then as Decline HOLD, Decline, Decline Call
Center,
> > etc.
> >
> > We are using ICVerify 2.25 for Windows, we are using this version per
Novus
> > the upgraded up to it in Nov 99 because the older version had Y2K
issues. I
> > am not aware of a 2.5.320 version.
> >
> > > 2.5.320 was re-batch bad transactions with IC Verify, rather than
> > > marking them as declined (which would prevent the reject report
> > > from going out).
> >
> > Is this a re-batch in ICVerify you are talking about? I have never seen
> > this!
>
> No. Emerald was incorrectly interpretting the failure codes for IC
> Verify,
> and marking them for rebatch (which it should only do for a timeout).
>
> In the ccbatch.txt file, the second field should be a 3 (fail) or 4
> (approve). Are yours 7 for the failures by chance?
>
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc. www.iea-software.com
>
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