John
----- Original Message -----
From: Dale E. Reed Jr. <daler@iea-software.com>
To: <emerald@iea-software.com>
Sent: Tuesday, January 11, 2000 1:46 PM
Subject: Re: [Emerald] Email Failed CC Customers
> Administrator wrote:
> >
> > > So the approvals are going out, but the rejects are not? What does
> > > your CC Batch.txt show for the rejects? Are you using IC Verify?
> >
> > The CCBatch.txt shows then as Decline HOLD, Decline, Decline Call
Center,
> > etc.
> >
> > We are using ICVerify 2.25 for Windows, we are using this version per
Novus
> > the upgraded up to it in Nov 99 because the older version had Y2K
issues. I
> > am not aware of a 2.5.320 version.
> >
> > > 2.5.320 was re-batch bad transactions with IC Verify, rather than
> > > marking them as declined (which would prevent the reject report
> > > from going out).
> >
> > Is this a re-batch in ICVerify you are talking about? I have never seen
> > this!
>
> No. Emerald was incorrectly interpretting the failure codes for IC
> Verify,
> and marking them for rebatch (which it should only do for a timeout).
>
> In the ccbatch.txt file, the second field should be a 3 (fail) or 4
> (approve). Are yours 7 for the failures by chance?
>
>
> --
>
> Dale E. Reed Jr. Emerald and RadiusNT
> __________________________________________
> IEA Software, Inc. www.iea-software.com
>
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