RE: [Emerald] BIG PROBLEM

Brad Facer ( (no email) )
Mon, 3 Jan 2000 09:01:02 -0600

are you adding the extension to the masteraccount or the indiv. subaccounts?
we've run across this before where the MA extension was 0, the SA extension
was 5, and the MA took precendence, causing a 0 extension.

Thanks,
Brad
Hughes Business Technologies
(815) 282-5151 Phone
(815) 282-5529 Fax

-----Original Message-----
From: emerald-request@iea-software.com
[mailto:emerald-request@iea-software.com]On Behalf Of Richard Sensale
Sent: Monday, January 03, 2000 8:25 AM
To: emerald@iea-software.com
Subject: [Emerald] BIG PROBLEM

Okay folks, Im running 2.5.308 and I cannot give extensions to accounts
which have expired. I think it may be Y2K relayed since it was working fine
up til last Friday. I p0ut in the extension, it takes it but the user is
still red flagged. HELP!!!

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