Re: [Emerald] RE: [Announce] Urgent Message from IEA Software.

Glen Harvy ( glen@aquarius.com.au )
Sun, 05 Dec 1999 09:39:49 +1100

At 17:59 3/12/99 -0600, you wrote:

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1. What version number is the "<smaller>distribution of Emerald that is
currently available on our FTP site." ?

</smaller></excerpt></excerpt>

I am using 2.5.305, a version that was sent to me to fix non-US date
formats. It is not on your site as far as I know.

2. What do you mean by "<smaller>download the replacement binary
(emerald_278.exe)</smaller>"? The file on your site is NOT a replacement
of the file that's been on your site for several months - it's the same
file.

Please be specific - what on earth is going on over there? Your not
located in Seattle as well are you?

<<<<<<<<

>>>>

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>>>>

<excerpt><fontfamily><param>Arial</param><color><param>0000,0000,ffff</param><smaller>So
what is the error??? and does it affect ALL versions above 2.5.278
?????

</smaller></color></fontfamily>



<excerpt> <fontfamily><param>Times New
Roman</param><smaller>-----Original Message-----

<bold>From:</bold> announce-request@iea-software.com
[mailto:announce-request@iea-software.com]<bold>On Behalf Of</bold> Shawn
Workman

<bold>Sent:</bold> Friday, December 03, 1999 5:52 PM

<bold>To:</bold> announce@iea-software.com

<bold>Subject:</bold> [Announce] Urgent Message from IEA Software.

</smaller></fontfamily>

<smaller>Valued IEA Software Customer,

</smaller> <smaller> I regret to inform you that an error has been
found in the distribution of Emerald that is currently available on our
FTP site.

</smaller>

<smaller> If you are running a version of the Emerald Manager
(emerald.exe) greater that 2.5.278 I encourage you to visit out ftp site
at
<<ftp://ftp.iea-software.com/Emerald/updates>ftp://ftp.iea-software.com/Emerald/updates
and download the replacement binary (emerald_278.exe) and install it on
all of the machines that you are running Emerald on.

</smaller>

<smaller> You will need to save this file as emerald.exe in the
directory that Emerald is installed in.

</smaller>

<smaller> We apologize for this inconvenience and hope that this has
not caused any problems in your business operations.

</smaller>

<smaller>Thank you for your patience.

</smaller>




<smaller>

</smaller><bigger>

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</smaller><bigger>Shawn Workman -
<<mailto:sworkman@iea-software.com>sworkman@iea-software.com -
<<http://www.iea-software.com>http://www.iea-software.com

Support Manager - IEA Software, Inc.

Phone: (509) 444-BILL (2455) - Fax: (509) 755-0705

Emerald: ISP Billing and Customer Care

RadiusNT/X: RADIUS Authentication

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</excerpt><<<<<<<<

Glen.

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