Re: [Emerald] RE: [Announce] Urgent Message from IEA Software.

Glen Harvy ( )
Sun, 05 Dec 1999 09:39:49 +1100

At 17:59 3/12/99 -0600, you wrote:


1. What version number is the "<smaller>distribution of Emerald that is
currently available on our FTP site." ?


I am using 2.5.305, a version that was sent to me to fix non-US date
formats. It is not on your site as far as I know.

2. What do you mean by "<smaller>download the replacement binary
(emerald_278.exe)</smaller>"? The file on your site is NOT a replacement
of the file that's been on your site for several months - it's the same

Please be specific - what on earth is going on over there? Your not
located in Seattle as well are you?






what is the error??? and does it affect ALL versions above 2.5.278


<excerpt> <fontfamily><param>Times New
Roman</param><smaller>-----Original Message-----

[]<bold>On Behalf Of</bold> Shawn

<bold>Sent:</bold> Friday, December 03, 1999 5:52 PM


<bold>Subject:</bold> [Announce] Urgent Message from IEA Software.


<smaller>Valued IEA Software Customer,

</smaller> <smaller> I regret to inform you that an error has been
found in the distribution of Emerald that is currently available on our
FTP site.


<smaller> If you are running a version of the Emerald Manager
(emerald.exe) greater that 2.5.278 I encourage you to visit out ftp site
and download the replacement binary (emerald_278.exe) and install it on
all of the machines that you are running Emerald on.


<smaller> You will need to save this file as emerald.exe in the
directory that Emerald is installed in.


<smaller> We apologize for this inconvenience and hope that this has
not caused any problems in your business operations.


<smaller>Thank you for your patience.






</smaller><bigger>Shawn Workman -
<<> -

Support Manager - IEA Software, Inc.

Phone: (509) 444-BILL (2455) - Fax: (509) 755-0705

Emerald: ISP Billing and Customer Care

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